Media Resources

Summary of General 9-1-1 Information

These pages are also available under the Public & Media tab.

• General Information – What is 9-1-1? Enhanced 9-1-1? Who Pays? and other info including non-English speakers, and/or hearing/speach impaired callers.
   
• 9-1-1 Statistics – Percentages of Counties and Population with 9-1-1 service, 9-1-1 Call Volume, definitions of types of 9-1-1 service.
   
• 9-1-1 Origin and History – A time line from the thought in 1957 through 1967 when the FCC decided the number would be 9-1-1, continuing until recently.
   
• Cell Phones & 9-1-1 – Special information concerning the unique issues with cell phones. Includes information and definitions of Phase I and Phase II service.
   
• VoIP & 9-1-1 – Voice Over Internet Protocol phones also have special considerations with 9-1-1 service.
   
• 9-1-1 Usage Tips – A top ten list of tips for consumers and links to other web sites with additional information.
   
• Wireless 9-1-1 Status – USDOT/NENA project to collect data on the status of wireless 9-1-1 implementation. Also includes
  • County by County interactive map of this information.
  • List of State 9-1-1 Fees

Media Inquires? Please contact Chris Nussman