Learning the Ropes

New to 9-1-1? Need help deciphering all those system maps and acronyms? Tired of sitting in meetings and wondering if those around you are speaking another language? Whether you are looking for an overview of the entire emergency communications system, or need to become knowledgeable about individual components and technologies that make up the 9-1-1 universe, the Learning the Ropes suite of classes is the place to start.

Attendees can expect to gain the familiarity they need to take the training wheels off the bike, and build a solid foundation for a career in public safety. Each course is presented using non-technical language and utilizes a straightforward approach to explaining the building blocks of the 9-1-1 system.