PSAP Daily Personnel Operations - National Emergency Number Association

Mar 3 – 08:55 am John Ellison

Document Information

Full name:

Communications Center/PSAP Daily Personnel Operations

Document type:

Standard

Standard number:

54-001

Document description:

This document is provided as a Model Recommendation for the creation of the Daily Personnel Operations section of a Standard Operating Procedure (SOP) for use by Communications Centers and/or PSAPs as guidance in the formulation of an agency SOP.

Each agency is unique and this document is put forth as a Model Recommendation, some wording and sections will need to be changed to accommodate different modes of operation. This document includes guidelines and procedures on:

Reporting for Duty
Start of Shift
End of Shift
Breaks
Smoking
Food and Drink
Personal Communications
Visitors
Uniforms
Television/Radio
Unscheduled Leave/Absence (sick leave)
General Rules of Conduct.

Committee Information

Committee Name(s):

Operations – Human Resources

Committee type:

Operational

Document Dates

Created:

11/18/2004

Attachment	Size
PSAP Daily Personnel Operations	147.99 KB