Virtual PSAP Management

Posted bynena-9-1-1
Jun 8 – 05:39 pm — Delaine Arnold

Document Information
Full name: 

NENA Virtual PSAP Management Operations Information Document

Document type: 

Informational

Standard number: 

53-507

Document description: 

This document is intended as a guide for PSAP staff and policy makers to evaluate and consider the opportunities and challenges presented with the Next Generation 9-1-1(?) systems as they relate to personnel and PSAP management. Specifically, what considerations might be necessary for employing virtual workers for the traditional PSAP environment?

Committee Information
Committee Name(s): 

Operations – Contingency Planning

Committee type: 

Operational

Document Dates
Created: 

05/26/2009

Attachment Size
NENA Virtual PSAP Management 53-507 V1 20090526.pdf 184.18 KB