|
51
Standards – Operations Standard Administration
|
|
51-001 |
NENA Operations Committee Organization Standards and Model
Recommendations Process |
|
51-002
|
NENA Operations Model Recommendation/Standard Template |
|
51-003 |
NENA Operations OID Template |
|
Accessibility |
|
52-001 |
TTY Training Operational Standard |
|
52-002 |
Managers’ Guide to the ADA: Title II, Direct Access
Operational Standard |
|
52-003 |
TTY Call Taker Proficiency and Quality Assurance E9-1-1
Operational Standard/Model Recommendation
--
Logs, Evaluation Checklist and Practice Scenarios in Word
format |
|
Contingency Planning Subcommittee |
|
53-001 |
Communications Center/PSAP Disaster and Contingency Plans
Model Recommendation |
| |
Sample Evacuation Checklists (.doc format) from 53-001 |
|
53-002 |
Mutual Aid Standard/Model Recommendation |
|
Human Resources
Subcommittee
|
| 54-001 |
Communications Center/PSAP Daily Personnel Operations
Model Recommendations |
|
Standard Operating Procedures |
| 56-001 |
NENA Guidelines for Minimum Response to Wireless 9-1-1
Calls |
| |
|
| 56-002 |
NENA Standard for NORAD Notification: Airborne Events |
| 56-003 |
NENA Minimum Standards for Emergency Telephone
Notification Systems |
|
56-004 |
TTY/TDD Communications Standard Operating Procedure Model
Recommendation |
|
Wireless
Implementation
|
| |
PSAP Guide to
GIS |
| |
Phase II Amendment to the Phase I Agreement |
| |
Nondisclosure Agreement |
| 57-001 |
Wireless E9-1-1 Overflow, Default and Diverse Routing
Operational Standard |
|
VoIP Operations |
| 58-001 |
|
