This page is the home for projects and studies that are stored for research purposes and historical reference.

The user is cautioned to note the date of these resources, and recognize that more current information may be available.

1. NENA Report Card to the Nation - September 11, 2001
   
   Grading the performance of 9-1-1 is a critical first step in understanding how well 9-1-1 is serving the American public.  Analyzing the factors that make 9-1-1 successful both today and tomorrow is the focus of this first-ever report, the Report Card to the Nation (RCN) on 9-1-1