Technical Information Documents

02 & 06 Technical Information Documents – Data (includes ALEC & Private Switch)

NENA 02-502 NENA Company ID Registration Service Technical Information Document (TID)
document defines the NENA Company ID program and provides instructions for companies to register their company identification.

03 & 05 Technical Information Documents – Network (includes Wireless)

NENA 03-501

Network Quality Assurance Document Issue 2, October 3, 2005
Technical Information Document details NENA’s recommendations on how to design and deploy fault tolerant networks that eliminate, as much as possible, single points of failure that will prevent the successful routing of 9-1-1 calls.

NENA 03-502 Trunking for Private Switch 9-1-1 Service Document Issue 1, April 11, 2003
This Technical Information Document (TID) defines three alternative trunking configurations to accomplish the provisioning of Private Switch 9-1-1 Service (PS/911) in conjunction with the use of Private Branch Exchange (PBX) telephone systems. This document discusses how these configurations may be implemented, along with the issues and benefits of each alternative.
NENA 03-503

NENA SS7 Guidelines for Wireline and VoIP Emergency Services Gateway Interconnection to 9-1-1 Selective Routers  Issue 1, October 20, 2005
This Technical Information Document (TID) is a guide to orient the SS7 translation engineer/technician on the nature of translations required in the SS7 messaging between the E9-1-1 Selective Router and the various network elements that seek to connect to the Selective Router. 

NENA 03-504

PSAP Call Back to All 9-1-1 Callers, Combating Wireless E911 Fraud and Mobile Emergency Service (E911M), Issue 1, October 20, 2005
This Technical Information Document (TID) contains standards requirements for providing the PSAP with a working callback number for all wireless phones that call 9-1-1.  It brings with it the solution to a number of other open issues. 

NENA 03-505

Future 9-1-1 Models, Issue 11, June 2004
This Technical Information Document (TID) provides models of 9-1-1 systems that will provide the features and functionalities that the public safety organizations need to do their job of responding to 9-1-1 calls.  The models have been developed with a view to the future in that each model represents either a view of what currently exists or what is expected to exist at a pre-defined point in the future.

NENA 05-501

SS7 Guidelines for MSC to Selective Router Connectivity   Issue 1, October 16, 2002
This Technical Information Document (TID) is a guide to orient the SS7 translation engineer/technician on the nature of  Mobile Switching Center (MSC) to 9-1-1 Selective Router translations. The purpose of this document is to identify and reflect current trends, not to catalog every SS7 translation requirement for every 9-1-1 Service System Provider.   

NENA 05-501

Definitions, Issue 1, October 16, 2002

04 Technical Information Documents – Customer Premises Equipment (CPE)

NENA 04-501

Integrating Applications on Intelligent Workstations, Issue 1, March 31, 2004
This Technical Information Document (TID) will identify, define, discuss and offer information to help PSAP managers make decisions that are necessary to integrate multiple applications on a single hardware platform at the Enhanced 9-1-1 Public Safety Answering Point (PSAP).

NENA 04-502

E9-1-1 PSAP CPE Site Characteristics, Issue 1, March 31, 2004
This Technical Information Document (TID) is a guide for PSAP managers and for the designers, manufacturers and installers of PSAP CPE (Customer Premises Equipment). It identifies the required and desirable characteristics of the PSAP facilities that house the supporting CPE.  

NENA 04-503 NENA Network/System Access Security TID, Issue 1, December 1, 2005
The purpose of this document is to identify the importance of security for today’s PSAP and to describe common types of computer and network security threats facing the industry today, as well as provide guidelines for effective mitigation strategies.

07 Technical Information Documents – Non-Traditional

NENA 07-501

E9-1-1 and Emerging Technologies Issue 1, September 11, 2002
This Technical Information Document (TID) is issued to serve as a guide for Emerging Technologies network interface in an E9-1-1 environment.  The purpose of this Emerging Technologies TID is to identify some architectural arrangements and designs, minimum requirements, desirable requirements for Emerging Technologies network interfaces, as well as to identify requirements for future Emerging Technologies network interfaces.

08 Technical Information Documents – VoIP-Packet

NENA 08-501

Network Interface to IP Capable PSAP , Issue 1, June 2004
This Technical Information Document (TID) provides information to guide manufacturers of network equipment and Public Safety Answering Point (PSAP) Customer Premises Equipment (CPE) in the development of Internet Protocol based interfaces between the network and PSAP CPE and to assist E9-1-1 Network Service Providers and PSAP’s in implementing such interfaces. 

NENA 08-502

NENA Generic E9-1-1 Requirements, Issue 1, July 23, 2004
This Technical Information Document (TID) is intended to provide a resource that describes the features and functions of the E9-1-1 system that is currently deployed in the United States. These features and functions are a compilation of different regional networks and some may not be present in any particular E9-1-1 network.

NENA 08-503

VoIP Characteristics, Issue 0, June 10, 2004
The purpose of this Technical Information Document (TID) is to procure, create and publish a VoIP primer document to be used by individuals not familiar with VoIP technology.