About/Contact NENA

NENA Backgrounder
Executive Board
Chapter Presidents
NENA Committees





NENA’s Mission

NENA’s mission is to foster the technological advancement, availability, and implementation of a universal emergency telephone number system. In carrying out its mission, NENA promotes research, planning, training and education. The protection of human life, the preservation of property and the maintenance of general community security are among NENA’s objectives.

NENA’s elected Executive Board, volunteer Chapter Presidents and Committee Chairpersons, and NENA Headquarters staff are easily reachable to help you. Click on one of the links below or at the left for names, titles, phone numbers, and email addresses.

NENA Headquarters

Toll Free: (800) 332-3911
Phone: (614) 741-2080
Fax: (614) 933-0911
Mail check payments or payments accompanied by correspondence to:
Dept. 911
P.O. Box 182039
Columbus, OH 43218

Send credit card payments, correspondence/letters and packages/shipments to:
422 Beecher Rd.
Columbus, OH 43230


NENA Headquarters Staff    (800) 332-3911
Executive Director W. Mark Adams [email protected]
Operations & Resource Manager Anna Marie Batt [email protected]
Publications Manager Sonya Carius [email protected]
Systems Specialist Phyllis Collins [email protected]
Strategic Programs Manager Gretchen Crider [email protected] 
Graphic/Web Designer Allison Fate [email protected]
Executive Assistant Melody Foster [email protected] 
Wireless Implementation Director Jim Goerke jgoerke@nena9-1-1.org
Technical Issues Director Roger Hixson [email protected] 
Education and Conference Manager Allison Kingsley [email protected]
Accounting Manager Scott Kingsley [email protected] 
Education and Conference Assistant Stacy Longshore [email protected]
Senior Accountant Toya Mack [email protected]
Public Affairs Coordinator Elizabeth McGlynn [email protected] 
Administrative Assistant Judy Spadafore [email protected]
Membership Coordinator Tricia Wilson [email protected]
Special Programs
Program Manager Dr. Robert Cobb [email protected]
NENA Conferences
Education and Conference Manager Allison Kingsley [email protected]