How Do I Re-certify to Keep my ENP Status?

The NENA Institute was created for the purpose of developing and maintaining the professional standards of the Emergency Number Professional Program. 

Since the inception of the Emergency Number Professional certification, ENP professionals have gained recognition throughout the nation as leaders in the 9-1-1 field. In order to maintain this status, the ENP re-certification guidelines will be strictly geared to 9-1-1 managers and supervisors. It is the intent of the NENA Institute to encourage ENPs to stay active in 9-1-1 through these guidelines, including the option to sit for the exam to re-certify. 



  • NENA Annual Conference and State Chapter Conferences
  • APCO National Conference ONLY
  • Technical Development Conference / Operations Development Conference
  • Critical Issues Forums

Post-certification Degree (completed within the previous 4 years)

  • Associate’s Degree
  • Bachelor’s Degree
  • Master’s Degree
  • Doctorate Degree

CEU Credits

Definition:  Continuing education units are used to gauge participation in the advancement of education. Within the NENA institute guidelines, one CEU is granted per full course engaged in the advancement of public safety knowledge. 

NENA Institute Approved CEU Credits:

  • Wireless/VoIP Public Education
  • The Doctor is In: Quality Checkup for 911 Database
  • Introduction to VoIP for PSAPs
  • Grant Management for PSAPs: From Acquisition to Maintenance
  • Government Education
  • Leadership in the 9-1-1 Center
  • 9-1-1 Center Consolidation
  • Introduction to Wireless for PSAPs
  • Understanding GIS for the PSAP
  • Advanced GIS
  • Disaster Planning for the PSAP
  • Liability Issues in the 9-1-1 Center
  • PSAP Design
  • Introduction to PSAP Technology
  • Managing the 9-1-1 Center
  • E9-1-1 Database
  • Introduction to 9-1-1 Technology
  • The 9-1-1 Puzzle: Putting all the Pieces Together
  • “In the Trenches” Approach to 9-1-1 Public Education
  • APCO Communications Center Supervisor Course
  • APCO 911 Center Manager
  • College Courses specifically geared toward 9-1-1 Center Managers and Supervisors
  • All other courses submitted for consideration must be approved by the NENA Institute Board


NENA Officer (National or Chapter)

  • National or Chapter President
  • National or Chapter Vice President ( First , Second or Regional)
  • Chapter Secretary/Treasurer
  • NENA Committee/Sub-Committee/Working Group
  • National, Regional, State/Provincial or County 9-1-1 Board
  • ENP Approved boards (not inclusive)
  • State Wireless Board
  • County Emergency Telecommunication Services Boards (ETSB)
  • Advisory Committees

Published article in public safety related magazine

NENA Institute Approved magazines (not inclusive):

  • ENP Magazine
  • Radio Resource Magazine
  • 9-1-1 Magazine
  • Canadian Emergency News
  • Firehouse
  • Building Bridges
  • Fire Engineering

Presentation on 9-1-1


  • Presentation at annual or chapter conference
  • Public Safety Course Instruction
  • NENA Full day course instruction
  • Public safety course instruction

Re-certification Fee

The fee to re-certify is $175.00 for the 4-year period beginning on the date of expiration of the current certification.

Please click here for the re-certification form.

If you have questions regarding recertification please contact Bob Cobb at [email protected].