Attendee Info

Attendee Information


bullet Conference at a Glance

bullet Golf Outing

bullet About Denver

bullet What to Wear

bullet Ground Transportation

bullet Misc Info

bullet Hotel Info/Reservations

bullet Sponsors
bullet Sessions


 Conference at a Glance

Saturday, June 14, 2003

7:00 a.m. – 9:30 a.m.		Course Registration Only8:00 a.m. – 4:00 p.m.		Introduction to 9-1-1 Technology Course9:00 a.m. – 4:00 p.m.		Introduction to PSAP Technology Course9:00 a.m. – 4:00 p.m.		Managing the 9-1-1 Center Course9:00 a.m. – 4:00 p.m.		Disaster Recovery for the PSAP11:00 a.m. – 6:00 p.m.		Attendee and Exhibitor Registration8:00 a.m. – 5:00 p.m.		Exhibit Set-up

Sunday, June 15, 2003

7:00 a.m. – 9:00 p.m.		Registration11:00 a.m. – 6:00 p.m.		Golf Outing (Buses will depart at 9:45 a.m.)8:00 a.m. – 5:00 p.m.		Exhibit Set-up8:00 a.m. – 4:00 p.m.		Introduction to 9-1-1 Technology Course8:00 a.m. – 5:00 p.m.		E9-1-1 Data Base Course9:00 a.m. – 4:00 p.m.		Introduction to PSAP Technology Course9:00 a.m. – 4:00 p.m.		PSAP Consolidation & Design Course9:00 a.m. – 4:00 p.m.		Introduction to GIS for the PSAP Course9:00 a.m. – 4:00 p.m.		Liability Issues in the 9-1-1 Center Course9:00 a.m. – 4:00 p.m.		Managing the 9-1-1 Center Course9:00 a.m. – 4:00 p.m.		The 9-1-1 Puzzle: Putting All the Pieces Together Course9:00 a.m. – 4:00 p.m.		“In the Trenches” Approach to 9-1-1 Public Education Course9:00 a.m. – 4:00 p.m.		Disaster Recovery for the PSAP8:00 a.m. – 4:00 p.m.		Optional Tour –  “Enchanting Estes Park”12:30 p.m. – 1:00 p.m.		ENP Examination Check-in1:00 p.m. – 4:00 p.m.		ENP Examination (advance registration required)7:00 p.m. – 11:00 p.m.		Welcome Reception and Party Featuring the Nacho MenMonday, June 16, 2003

6:30 a.m. – 5:00 p.m.		Registration6:45 a.m. – 8:00 a.m. 		First Time Attendee Conference Breakfast8:00 a.m. – 10:00 a.m. 		Opening Session10:00 a.m. – 2:00 p.m.		Exclusive Exhibit HoursNoon – 1:00 p.m.		Box Lunch – Exhibit Hall2:00 p.m. 			Exhibit Hall closes for the day2:00 p.m. – 5:30 p.m.		PSAP Tours2:00 p.m. – 3:00 p.m.		Educational Sessions3:15 p.m. – 4:15 p.m.		Educational Sessions4:30 p.m. – 5:30 p.m.		Educational Sessions5:30 p.m. – 6:30 p.m.		ENP/Chapter Presidents/Past Presidents Reception (RSVP’s only)

Evening on your own.  Enjoy the many attractions of downtown Denver.

Tuesday, June 17, 2003

6:30 a.m. – 5:00 p.m.		Registration7:45 a.m. to 9:00 a.m.		General Session – SWAT Town Hall Meeting9:00 a.m. – Noon		Exclusive Exhibit Hours9:00 a.m.			PSAP ToursNoon - 3:00 p.m. 		Exhibit Hall Open1:00 p.m. – 5:00 p.m. 		PSAP Tours1:00 p.m. – 2:00 p.m.		Educational Sessions2:15 p.m. – 3:15 p.m.		Educational Sessions3:15 p.m. – 5:00 p.m. 		Exclusive Exhibit Hall Reception5:00 p.m. 			Exhibit Hall closed for the remainder of the show5:00 p.m. – 6:00 p.m.		NENA Regional MeetingsEvening on your own.Wednesday, June 18, 2003

7:00 a.m. – 5:00 p.m.		Registration8:00 a.m. – 11:30 p.m.		PSAP Tours8:00 a.m. – 9:00 a.m.		Educational Sessions9:15 a.m. – 10: 15 a.m. 		Educational Sessions10:30 a.m. – 11:30 a.m. 		Educational Sessions12:00 p.m. – 1:00 p.m.		Lunch on your own1:00 p.m. – 2:30 p.m.		General Session2:45 p.m. – 5:00 p.m.		PSAP Tours2:45 p.m. – 3:45 p.m.		Educational Sessions4:00 p.m. – 5:00 p.m. 		Educational Sessions6:00 p.m. – 11:00 p.m.		Evening Banquet featuring Heartbeat

Thursday, June 19, 2003

8:30 a.m. – 10:30 a.m.		Educational Session10:30 a.m.			Conference Adjourns

Have a safe trip home. See you in Tampa!

 About Denver

Located in a spectacular setting at the foot of the
Rocky Mountains, Denver is one of America’s fastest growing cities — and one of its most exciting. The Mile High City entertains over 8.8 million visitors a year with people coming to enjoy the city’s outstanding cultural attractions, museums, shopping, dining and nightlife.  From wild to mild, you can do it all in Denver!  Explore the Denver Zoo’s Primate Panorama, take in a major league sports game, or travel through space and time at the Denver Museum of Nature & Science. Any time of the year is a good time of the year to explore Denver attractions.

Denver is a city of surprises. Some facts about the Mile High City:

bullet Denver receives 300 days of sunshine a year — more annual hours of sun than San Diego or Miami Beach.
bullet Denver is the nation’s most highly educated city with the highest percentage of high school and college graduates.
bullet Denver brews more beer than any other American city.
bullet Denver has the largest city park system in the nation with 205 parks in city limits and 20,000 acres of parks in the nearby mountains.
bullet Denver is the “Baby Boomer” capital of America with the highest percentage of boomers of any major U.S. city.
bullet Denver is 20th in the U.S. in population, but has the 10th largest downtown in terms of office space and retail space.
bullet Denver has the nation’s second largest performing arts center. The Denver Performing Arts Complex has eight theaters seating over 9,000 people.
bullet Denver citizens contribute more public funding for the arts per capita than any other U.S. city.
bullet Denver has the thinnest residents of any U.S. city, according to a federal study.
bullet Denver really is a mile high. There’s a spot on the west steps of the State Capitol building that is exactly 5,280 feet above sea level.

Ground Transportation from the Denver International Airport (DEN)


Super Shuttle is located at a counter near the center on the baggage claim level.  The hours of service are 4:00a.m. – 12:00a.m., seven days a week.  The cost is $18.00 one way and $32.00 – round trip-per person.  No reservations taken from Denver International Airport.  For further information please call 303-370-1300.


A taxi fare from the airport will cost approximately $48.00

 Hotel Information

NENA Online Denver Housing

Please use the link provided to make your hotel reservations or download the Housing Reservation form. Please note, the NENA hotel rates are only available through the Denver Housing Bureau.  Hotel rates are provided below and the current occupancy tax is 13.45%. 


Online Denver Housing Bureau Link


Denver Housing Bureau Faxable Registration Form (PDF)









Adams Mark (2)

 $ 144.00

 $ 144.00


 $ 159.00

4 blocks

3:00 p.m.


Comfort Inn Downtown (3)

 $ 126.00

 $ 126.00

 $ 141.00

 $ 156.00

5 blocks

3:00 p.m.


Holiday Inn Denver Downtown (4)

 $ 115.00

 $ 115.00

 $ 115.00

 $ 115.00

1.5 blocks

4:00 p.m.


Hyatt Regency (5)


 $ 147.00



4 blocks

3:00 p.m.


Marriott City Center (1)

 $ 157.00

 $ 157.00

 $ 167.00

 $ 177.00

4 blocks

3:00 p.m.



 Golf Outing

Come play the course that was 300 million years in the making.  Arrowhead Golf Club.  Featuring spectacular elevation changes, abundant wildlife, rolling terrain, dramatic vistas, and thousands of feet of ancient red sandstone rocks towering majestically above you.  Voted the #1 public course in the Denver area as well as one of America’s “Top 75 Public Courses” by Golf Digest, this Robert Trent Jones Jr. designed course is truly the golf experience of a lifetime, or more accurately millions of lifetimes.

Date: Sunday, June 15
Time: 11:30a.m.
Location: Arrowhead Golf Club
Cost per Golfer: $125
Cost includes: green fees, cart fees, range balls, lunch and beverages

Click here to download the Golf Outing Registration Form

 What to Wear

Summers are very pleasant in Denver due to the low humidity. Average June temperature is 82 degrees in the daytime and 53 degrees at night.  The convention center and hotels are kept cool with air conditioning.

Educational Sessions/Exhibits/Tours
Casual Attire

Welcome Reception
Casual Attire

Share an evening with the Nacho Men, one of Denver’s favorite musical performance groups.  This band is made up of seven men who sing and play a variety of instruments.  They will combine their incredible vocal harmonies with a rocking back beat, solid rhythm and sizzling hot horns.  From swing, jazz and big band 50s, 60s and disco, this high-energy band will keep the evening alive with enthusiasm in a Colorado theme setting.  There will be heavy appetizers available throughout the evening.  This is definitely a social event you do not want to miss!

Closing Banquet
Casual Attire

Heartbeat has been known as an extremely high-energy band that performs with the “leaning forward” attitude of the best bands from the New York area.  This nine-piece ensemble features two entertainers that “front” the band.  They are backed up by an outstanding rhythm section, which includes keyboard, guitar, bass and drums.  In addition, a trio of horns rounds out the “orchestra” sound of the band.  Members of the back-up band sing as well, creating tight background harmonies that make each selection sound just like the record.  The band plays a wide variety of hits from across the decades and they will definitely have everyone dancing in no time!

 Misc Info

NENA Member Lounge

The NENA Lounge will be located in the rear of the exhibit hall.  Stop by and visit the lounge and booths to learn more about what NENA has to offer, as well as what each Chapter is showcasing.  Refreshments will be available periodically. 

Event Tickets

Everyone must have a pass to attend the Welcome Reception on Sunday, June 15 and Wednesday, June 18 for the Final Night Banquet and Performance, if included as part of your registration fee.  Each event pass will be included in your registration packet.

Extra passes for Wednesday night’s banquet will be available for purchase during NENA registration hours. 

Name Badges

All attendees and exhibitors are required to wear NENA name badges when attending NENA’s conference social functions, exhibits, general sessions, pre-conference courses and educational sessions.  Thank you in advance for your cooperation.  PLEASE NOTE: Guest name badges do not include access to the educational sessions. 


In the event of an emergency, the NENA Convention Registration Desk can be reached during conference registration hours at (303) 228-8480.

Special Needs

If you have any special needs or dietary restrictions, please contact NENA Headquarters prior to the conference at 1-800-332-3911.

Convenient Internet Kiosks

Stay in touch with your family and office by using the Internet Kiosks.  The kiosks will be located near NENA’s registration desk and in the NENA lounge.

Special Thanks to this year’s conference sponsors!