9-1-1 / Public Safety Employment Postings



$4033.86 – $4904.28/mo. plus 4.6% Holiday Pay

On an assigned shift, receives and transmits information by telephone; receives and transmits voice radio calls from Police and Public Works units; answers all 911 calls; obtains and records information; dispatches equipment to emergency scenes; maintains a variety of records and operates telecommunications and computer equipment.  Requires:  Graduation from High School and two years clerical experience with public contact responsibilities. Proof of 35 wpm typing speed. Visit website at www.ci.campbell.ca.us to view complete job listing or to download application, call (408) 866-2122 to request application packet, or stop by Human Resources, City of Campbell, 70 N. First St., Campbell, CA 95008.  Deadline to apply:  5 pm, March 1, 2002.  EOE (3/2/02)




Director, with excellent leadership, character and technical experience, sought to manage new, state-of-the-art, E-911 Emergency Communications Center. Director will report to seven-member Board of Directors. Qualifications desired include: knowledge of E-911 communications systems, computer aided dispatch, multi-disciplined radio systems, Federal-State-Local regulations governing radio/telecommunications, emergency services planning / coordination, and; effective communications / interpersonal relations skills; five-years proven public safety communications experience, with three years supervisory experience; bachelor’s degree in business, public administration or emergency management, a related field or equivalent training and experience. Candidates must pass a criminal background investigation. Salary range $35,000 – $45,000 DOQ. Send resume by March 31, 2002 to Halifax County E-911 Board, P.O. Box 699, Halifax, VA, 24558, [email protected], or (434) 476-3384 fax. (3/25/02)


Spokane, WA

Live in the beautiful Inland Empire of the Pacific Northwest! Spokane County (population 420,000) is the financial, economic and cultural center of Eastern Washington. Surrounded by many beautiful parks, lakes, recreation and natural areas, Spokane residents enjoy an abundance of year round activities including water sports, snow sports, hiking, golfing, camping and boating. For more information on Spokane and the surrounding area, please visit <http://www.spokane.net/marketplace/partners/visitors.asp>

The Spokane County 911 Emergency Communications Center answers all emergency and non-emergency calls for the Spokane City Police, County Sheriff, Fire and greater Spokane metro area. With 38 operators, 8 supervisors, 2 managers and 3 support staff, the Center handles over 500,000 calls per year with a Motorola Centralink telephone system and PRC computer aided dispatch (CAD) link to the area dispatch centers.

Responsibilities of the Emergency Communications Director include planning, developing, organizing and directing all aspects of the center: ensuring compliance w/applicable federal/state regulations; budget preparation and management; administering all staffing and personnel functions; providing information and reports to the E-911 Board, as well as to County, State and Federal agencies/officials; acting as the liaison with all involved jurisdictions as well as the public. Requires a Bachelor’s degree with major course work in criminal justice, business management, public administration, communications or related AND five (5) years of progressively responsible experience in a senior management or administrative capacity, including experience with collective bargaining units; OR an equivalent combination of educ/exp. Law enforcement background with 911 Public Safety communications experience highly desirable. $51,266- $69,176 annually + exc benefit package; closes 03/08/02, 5:00pm For complete description and application materials, please contact Spokane County Human Resources at (509) 477-5750; www.spokanecounty.org <http://www.spokanecounty.org>; Equal Opportunity


Heather D. Kvokov
Human Resources Specialist
(509) 477-2125 (3/8/02)


City of Walla Walla

Receive calls for ambulance, fire and law enforcement assistance; take control of calls and interrogate to obtain all information necessary to dispatch the appropriate units; dispatch appropriate units and monitor radio frequencies to maintain the safety of responding field personnel.  $2372/month plus benefits.  Requires HS grad or equivalent, 2 years general clerical including computer data entry and retrieval or 2 years experience in emergency services.  Associate’s degree in a liberal arts field may substitute for required years of experience.  Must be able to type 40 w.p.m.   Bilingual in English/Spanish desirable.  Must possess or obtain First Aid, CPR and ACCESS certifications within 6 mos of hire; Emergency Medical Dispatch certificate within 1 year of hire.  Completed City application , resume and certificate of typing speed are required by 5pm, 2/22/02.  For application pkg, contact (509) 529-0380.  EOE/ADA. (2/22/02)



Inland; Coastal & Riverside Editions

Rancho Santa Fe, CA (Salary $29,280 – 35,664 annually, DOQ.  Attractive benefit package, plus employer paid PERS.)

The North County Dispatch Joint Powers Agency is seeking a Emergency Services Dispatcher to perform duties associated with the Fire Communications Center to include answering routine and emergency telephone calls, dispatch units, monitor/maintain unit status, computer data input, monitor/transmit radio information for the Communication Center and other duties as required.  Successful candidate must be able to work 24 hour shifts.   

APPLY BY: Friday, April 14, 2000 at 5:00 p.m. PST.  A fully completed application, resume, supplemental questionnaire and if necessary,  Special Assistance Forms  are required.  Application forms must be obtained by contacting Karlena Rannals, Administrative Manager, P. O. Box 410, 16936 El Fuego, Rancho Santa Fe, CA  92067.  Phone 858-756-5971 or e-mail [email protected].  North County Dispatch JPA is an equal opportunity employer.  This agency supports work force diversity.  Women, minorities and disabled persons are encouraged to apply.


Please place ad in “North County Times” inland, coastal, Riverside editions with a publication date of 03-12-00 & 03-19-00

Invoice the following:

North County Dispatch JPA
P O Box 410
Rancho Santa Fe, CA  92067-0410

Any questions, please contact Karlena Rannals, Administrative Manager, @ 858-756-5971. (2/22/02)


City of Henderson, Nevada 

Opening Date:  January 30, 2002
Closing Date:   February 27, 2002 at 5:00 p.m. 

Salary:  $21.96 – $25.15/hour (40-hour work week)

THE JOB:  Under general supervision, receives requests for emergency services and dispatches law enforcement, fire, and emergency medical services via radio; and performs related duties as required.

REQUIREMENTS:  Graduation from high school, or the equivalent, and one (1) year of experience performing public contact work involving receiving and referring information.  Experience using a switchboard and/or a two-way radio system is desirable.  Skill in typing sufficient to type 55 net wpm is required.

NOTE:  The ability to speak Spanish is an asset in this position.

WORK ENVIRONMENT: Involves working varying shifts, evenings, weekends and holidays. 

For additional information, including how to obtain an application package, please visit our website at:   www.cityofhenderson.com/hr  (2/27/02)


Jackson County, Illinois

The Jackson County Emergency Telephone System Board is accepting applications for the position of Director of the Jackson County Enhanced 9-1-1 System.

Jackson County, Illinois, with a population of over 60,000 residents, is nestled on the edge of the Shawnee National Forest in beautiful Southern Illinois and is an ideal location to live and work.  It is a regional hub for retail, medical, and educational services and is the home of Southern Illinois University at Carbondale.

The Director of Jackson County 911 is responsible for managing, overseeing, administering, and guiding the daily operation of the Jackson County E911 system.  This system is comprised of four independent PSAPs sharing a common network infrastructure for redundancy and backup.  A central server connects a Windows-based CAD and an E9-1-1 system to all the PSAPs.

The Director is also responsible for administering all aspects of the Jackson County 911 Office as well as coordinating staff duties to tie into the overall goal of the JCETSB.  Current staff consists of 3 full-time employees and 1 part-time employee.

The JCETSB is currently involved with many endeavors to further the development of a state-of-the-art emergency system in the County.  Current projects include:

Implementing Phase I wireless 911
Assessing the feasibility of consolidating the four PSAPs into a central location
Producing an updated version of the Jackson County 911 Road Atlas
Integrating mapping capabilities into the CAD system
Developing web-based mapping for community access

The qualified candidate will have a thorough knowledge of the operation, management and technology of E9-1-1 systems and familiarity with computer-aided dispatch, telephone systems, radio systems, computer systems, and GIS/GPS technologies.  Furthermore, working independently, handling multiple projects, and dealing with diverse constituencies is essential. 

The preferred candidate will be a progressive, forward thinking, and innovative leader; have a Bachelor’s degree in a related field; have a minimum of 5 years supervisory experience; have a working knowledge of GIS and GPS technologies; and an ENP certification. 

Salary range is $40k – $50k per year with an excellent benefits package.  Beginning salary is negotiable DOQ.  The candidate must successfully pass a pre-employment background check, and drug test. 

Application Deadline:  12:00 p.m. March 1, 2002 

Submit applications, consisting of letter of interest, resume, and name and contact information for 3 -5 references to:

Jackson County Emergency Telephone System Board
Attn:  Search Committee

1112 West Main Street
, IL  62901 

Or, e-mail applications to:  [email protected]

 The Jackson County Emergency Telephone System Board is an Equal Opportunity Employer. 

A more detailed job description is available upon request.  Contact the JCETSB at [email protected] or at 618-457-5911 ext 0. (3/02/02)


Springfield, MO

The City of Springfield is seeking qualified applicants for the position of 911 Telecommunicator.  Duties are to receive incident reports, including emergency calls through 911, and simultaneously enter information into the computer using a Visual Display Unit (VDU) Interfacing Keyboard; operate public safety dispatching equipment as assigned.

This position requires two years experience in emergency communications/dispatch work; or four years of experience in a multi-task, high public contact work environment; or a Bachelor’s Degree in behavioral sciences, communications or closely related field; or 60 college credits with coursework in behavioral sciences, communications, or a related field plus two years experience in a multi-task, high public contact work environment.  Must accurately type at a rate of approximately 40 words per minute and successfully complete a background investigation. 

The applicant must be able to work any assigned hours/shifts with varying days off.  There is a shift differential paid per hour for 2nd{$.35 hr} & 3rd{$.50 hr} shift assignments.)  Subject to emergency call-in.  NOTE:  Only candidates offered testing and/or interviews will receive notification of his/her application status.  The full salary range for this position is $11.78 – $16.13 Hourly. 

APPLICATION DEADLINE:  5:00 p.m., Friday, February 15, 2002.   Submit to:
City of Springfield
Human Resources Department
840 Boonville, Room 324
Springfield MO 65802

FAX #417/864-1186

[email protected] 

Applications/Resumes mailed, must be postmarked the day of the closing date.

Pre-employment Drug Testing Required.  Equal Opportunity Employer  M/F/V/D
For other job vacancy information, please call our Jobs Hotline (800) 864-2086.


City of Elgin, IL

Manage city’s PRC Altaris CAD system including mobile laptop computers, automatic vehicle location & mapping system. Manage a Motorola 800MHz trunked radio system, enhanced 911 emergency telephone system, Centrex/ISDN telephone system, AVT voice mail system & logging recorder system. Coordinate & manage day today technical operations of systems including hardware, software, peripherals & interface support in an Ethernet/TCPIP/Novell network & provide support to all users. Must possess working knowledge of public safety CAD systems, Windows 95,Windows NT, PCs in a local area network (Ethernet/TCPIP /Novell), public safety emergency communications. Copy of HS diploma or GED must be submitted w/ resume. Must pass a background investigation, criminal history check & drug test. Residency within Elgin Corp. limits is required within 18 mos. of employment. Salary based on qualifications. Call or visit HR at Elgin City Hall for application materials. Mail/fax resumes: Attn HR to City of Elgin 150 Dexter Court Elgin, IL 60120 fax : 847-931-6075 [email protected] (2/15/02)


Rancho Santa Fe, CA

911 Communications Center
North County Dispatch, 
F/T 40 hrs w/ benefits
Salary $70,000 – $90,000 

Acting project manager for 911 communication center. Responsible for the efficient administration of all aspects of a centralized multi-agency such as budgeting, scheduling, communications contracts, equipment inventory, procuring new and maintaining existing hardware/software. Knowledge of advanced telecommunication systems and FCC rules and regulations are required. Sufficient education, training, and/or work experience to demonstrate possession of the necessary knowledge, skills and abilities, which would typically be acquired through:

Graduation from an accredited college with a major in Communications, Public Administration, Business, related field or equivalent

Five years supervisory experience in emergency communications

Experience in budget preparation

Three to five years experience with advanced telecommunication systems.

A completed application is required and must be received by 5:00 p.m. February 14, 2002. Resumes received in lieu of application, late or incomplete applications will not be considered. Postmarks not accepted. Contact HR (760) 633-2727, visit our website www.ci.encinitas.ca.us or apply at City Hall, 505 S. Vulcan, Encinitas, CA 92024. EOE (2/14/02)


Be a part of a newly created municipal agency.  A large East Coast Metropolitan City is seeking a Director to manage its newly created agency handling citizen communication with the city.  The purpose of this agency is to centralize responsibility for the government’s investments in radio and call center technology, in addition to assisting the city’s departments and agencies to provide public-safety and customer services more efficiently.  This new agency will encompass call centers handling emergency and non-emergency public safety call taking and dispatch as well as citizen information and service requests. 

The Agency technology will include CAD systems and related public safety answering point technologies, equipment and appurtenances including ACD equipment and related communications devices, cellular technology, wireless 9-1-1, microwave communications, satellite, automatic vehicle location devices, GPS technologies, network-based communications, and supporting LANS.

This position will require the Director to have a proven track record of achieving exceptional customer service results in a performance-based organization, or an organization that systematically measures and evaluates the provision of customer service and the delivery of results.  This will be especially important in the planning phase since the director will need to possess strong skills and experience in strategic planning and execution, with a good sense of an approach to organizational design.  Familiarity with innovative human resources strategies, such as career ladder and other motivational approaches will be utilized.   Please include an example of these abilities with your resume.

Candidate must have a minimum of a Bachelors Degree with a Masters preferred.  It is also advantageous for candidates to have experience in municipal government, in emergency and/or non-emergency public safety, with experience managing a large organization with diverse functions and employee schedules.

Interested applicants should submit a resume to:

R. Kevin Murray, Sr. V. P.
L. R. Kimball & Associates
180 Regent Court
State College, PA  16801
[email protected]



Various Territories

InterAct Public Safety Systems, a leader in the 9-1-1 emergency software industry based in Asheville, NC, has 3 openings for full-time Sales Account Managers. The territories to be covered are (1) Pennsylvania, (2) Texas and (3) Louisiana and Mississippi. A successful candidate will currently reside in one of these states. Positions require extensive travel and 5+ years of sales experience with a proven track record, preferably in the 9-1-1 industry. Understanding of technical concepts and strong computer skills are also required. Positions includes health and dental benefits, 401-K, travel expenses, and salary is negotiable and based on previous experience.

For more information on the company, go to www.interactsys.com. Your resume will be treated in strict confidence. Please email your resumes to [email protected]. (3/7/02)