NENA – Technical Development Conference

Staying on top of the advances in telecommunications and public safety … It’s a challenge

This March – for 3 days – all of the energy, excitement and opportunity in public safety telecommunications will be focused in one place: the Omni Rosen Hotel in Orlando, Florida, where the 6th Annual Technical Development Conference (TDC) will take place, February 28 – March 3, 1999.

The TDC is where you will:

  • learn how to respond to the changes in telecommunications technology.
  • get the information you need to make the most of today’s technology, information that will be needed as you make product development, purchasing, network and marketing plans for the future.
  • learn about the challenges and triumphs your colleagues have already encountered with 9-1-1.
  • participate in debates and discussions on issues that most concern you and your business or organization.
  • have the opportunity to gain new insights, make new contacts and leave with fresh new ideas!

Whether you are just beginning to learn about 9-1-1 or have been working for years in the industry, the Technical Development Conference is where you want to be February 28 – March 3, 1999.

Please join us in Orlando.

Charlie Bonney
General Chairman

Q & A

Q. Why do hundreds of participants come from around the country each year to attend the Technical Development Conference of the National Emergency Number Association?

A. Because it is the premier opportunity to help shape the future of public safety communications, and the only place to bring yourself up to speed on the issues and challenges facing the new competitive Telco industry and the impact on 9-1-1.

Wireless communications, competition for local dial tone, and changing network technologies are bringing fast paced change to the public safety telecommunications industry.

NENA’s Technical Development Conference is at the heart of these exciting changes. At this prestigious annual gathering, the year’s major technological topics will be discussed and new recommended standards will be developed. Since its launch in 1994, the Technical Development Conference has served as the leading event for the discussion of technologies, issues, and policies relevant to public safety telecommunications.

With over 400 attendees, the Technical Development conference will make an important contribution to the 9-1-1 profession.

Still wondering if you should attend?

If you work in any of these areas, you should attend the Technical Development Conference.

  • Telephone and Cable company 9-1-1 specialists, Managers and Marketers
  • Suppliers of 9-1-1 equipment and services
  • Alternative Local Exchange Carriers
  • Network engineers

* Note: This year’s Technical Development Conference is open to Active Members of NENA. Before deciding to attend, however, please read and understand the ground rules for participation listed below.

The Advantages of Attending

The Technical Development Conference provides you with the information you need.

  • Discover new product solutions to your current and future needs.
  • Learn from the successes and challenges your colleagues experience in 9-1-1.
  • Interact with industry colleagues from around the country.
  • Capitalize on the strategic impact of new developments.
  • Anticipate future 9-1-1 innovations that will transform 9-1-1 communications.

Ground Rules for Participation

The Technical Development Conference is a working conference. There are no exhibits, there is no marketing or sales by vendors. It is an opportunity to learn through sharing and focusing on solutions to issues. The following describes a set of informal “ground rules” that have evolved over the previous three Technical Development Conferences:

1. The TDC is a workshop intended to develop technical solutions with national and international application. Solutions are developed by conference attendees, many of whom are NENA members. Please leave your affiliation at the door.

2. The TDC is a working session that starts at 8:30 a.m. and continues until 5:00 p.m. No other activities are allowed to conflict with the conference program. There are no shows, no trips, no banquets. Please come prepared to work.

3. As in previous TDC Conferences, there will be no vendor exhibits or equipment demonstrations.

4. If you are coming to observe and learn about the technical aspects of 9-1-1, you are welcome. Feel free to observe, absorb, and network with the attendees. We encourage discussions outside of, and after, the track sessions.

5. Please do not disrupt the workshops with questions not germane to the discussion at hand, or questions specific only to your home area or organization.

6. The TDC is a forum to develop technical solutions. Cost considerations and political correctness are not priorities.

If this is your first TDC or exposure to 9-1-1, we strongly urge you to visit the NENA website at to review the 9-1-1 tutorial and the recommended NENA Standards.

NENA’s Technical Committees

NENA has become the premier public safety industry organization for defining technical issues and recommending solutions for technology service providers, equipment manufacturers and industry related standard setting bodies. At present there are four Technical Committees:

  • Network
  • Data

Members of NENA’s Technical Committees are industry experts from both the public and private sectors. Within each committee there are a number of Study Groups working on specific technical issues. When an issue overlaps Study Groups, we have formed Joint Study Groups to work on that issue.

The four tracks at the Technical Development Conference parallel the NENA Technical Committees. The Conference may therefore be seen as an opportunity for attendees to have input to the work of the Technical Committees by raising questions or helping to develop solutions to the issues brought up at the conference. This conference has, over the years, proven to be unique in its ability to identify and prioritize issues facing 9-1-1, then work toward the development of plausible and effective solutions to those ongoing issues.

Because issues are often complex and cannot be resolved in the context of a three-day conference, many issues are referred back to the respective Study Groups and Joint Study Groups for ongoing work throughout the year.

Some of the subjects to be addressed:

  • Wireless Phase II recommended standards
  • Wireless Data Standards
  • ISDN application guidelines
  • Intelligent Work Station (IWS) integration
  • Standard ALI formats
  • NENA Version 3 Recommended Data Standards
  • Data Base Maintenance Standards
  • Non-Voice Communications (e.g. Internet, ITS, TTY)
  • Private Switch/ALEC recommended standards
  • Data/Network/ALEC joint issues
  • and more!

Conference Objectives/Outcomes

  • To identify and prioritize issues for work during the upcoming year(s)
  • To develop consensus among conference attendees regarding strategies to address key issues
  • To work toward the development of recommended technical standards
  • To establish new Study Groups and Joint Study Groups where needed


Network – Bob Gojanovich/Jeff Tasker/Jeff Crollick
ALEC/PS – Roger Hixson/Judy Graham
Data – Barb Thornburg/Delaine Arnold
PSAP/CPE – Billy Ragsdale/Phil Rotheram/John Lucas

Pre-Conference Courses

E9-1-1 Data Base

The E9-1-1 Data Base course has been developed to explain how E9-1-1 data bases are built and maintained. It is targeted to those who are about to begin working on the E9-1-1 data base process at the telephone company, competitive access provider, or vendor. This 8-hour course costs just $195.00 and includes all instructional fees, lunch, breaks and course materials.

Managing the 9-1-1 Center

A special version of the Managing the 9-1-1 Center course will be offered at the Technical Development Conference, targeted to telephone company managers and vendor representatives. Topics include job task banks, the requirements and legalities of selection and hiring procedures, learning organizations and other new approaches to training, the importance of sound standard operating procedures, your role as a manager, secrets to effective 9-1-1 management, solving real life issues and more. This 6-hour course costs just $195 and includes all instructional fees, lunch, breaks and course materials.

Tentative Agenda

Sunday – February 28
8:00 AM – 5:00 PM E9-1-1 Data Base Pre-Conference Course
9:00 AM – 4:00 PM Managing the 9-1-1 Center Pre-Conference Course
3:00 PM – 5:00 PM Tutorial
6:00 PM – 8:00 PM Welcome Reception

Monday – March 1
8:30 AM – 9:30 AM Welcome – Leah Senitte, NENA President
Charlie Bonney, TDC General Chairman
Define conference objectives –
Bob Gojanovich
Review of past year’s work by
NENA’s Technical Committee – Billy Ragsdale
9:30 AM – Noon General Session – Wireless
– Update Phase I and Phase II
– Satellite, cordless, dual mode
Noon – 1:30 PM Lunch (provided)
1:30 – 2:00 PM Test Plans
– Outline of NENA’s work in this area
2:00 – 5:00 PM Track Sessions (Network, Data, ALEC/PS, PSAP/CPE)

Tuesday – March 2
8:30 – 10:30 AM General Session – Local Number Portability
– Maintenance
– Adding wireless to LNP
– Review of NENA’s work to date
10:30 – 11:00 AM Break
11:00 AM – Noon General Session – Intelligent Transportation Systems (ITS) and 9-1-1
Noon – 1:30 PM Lunch (on your own)
1:30 – 5:00 PM Track Sessions

Wednesday – March 3
8:30 – Noon General Session – PBX Issues –
International – Non- Traditional Access (power loss, Internet)
Noon – 1:30 PM Lunch (on your own)
1:30 – 4:00 PM Track Sessions – Next Steps
4:00 PM Adjourn – Conference Over

Conference Headquarters

Omni Rosen Hotel
Orlando, Florida

Literally at the hub of Orlando’s famous attractions, the Omni Rosen Hotel gives you luxurious accommodations, superb service, and resort-style amenities. Each beautifully decorated guest room and suite includes remote-control TV, in-room movies and video games, video folio review/check-out, and in-room safe.

Hotel Room Rates

$133.00 plus tax, single or double, per night. All reservations must be guaranteed by a credit card or a one night’s room + tax deposit. Any room reservation not secured by a deposit will be released back to the hotel at the cutoff date of January 27, 1998. Cancellation of any reservations must be received by the hotel 3 days in advance of arrival in order to avoid charges to the credit card or forfeit of the deposit.
Departure dates will be reconfirmed upon check-in. Any adjustments to your departure date should be made at the time of check-in. Shortened lengths of stay, thereafter, will result in a $25.00 fee, plus taxes.

Hotel Cut-off Date

Make your reservations before January 29, 1999. After this date all remaining sleeping rooms will be released back to the hotel for resale. Reservations after this cut-off date WILL be accepted based on availability at the conference rate.


Travel Arrangements

NENA and Preferred Travel Group have arranged special Technical Development Conference airfares with Delta Airlines. If you book your reservation at least 60 days prior to departure you can save 10% off the lowest excursion fare or 15% off Standard Coach Class. Zone discount fares are also available. In order to receive a discount zone fare you must book your reservation at least two weeks prior to your departure date. Zone fares do not require a Saturday night stay, but seats are very limited. Do not wait. Book now for the best availability.
Call Preferred Travel Group 800-869-8845, 8:30 a.m. – 5:30 p.m. EST, for the NENA Discount.

Preferred Travel Group 800-869-8845
Call NENA for a registration form and further information at 800-332-3911