NENA Employment Opportunities

Employment Opportunities

For information on posting your employment advertisementon the NENA web site, contact Sonya Cariusat (800) 332-3911, or view the attached EmploymentAdvertisement Order Form (Adobe PDF).

Positions sought should be emailed to Sonyaand will be posted free of charge.

Click Here for PositionsSought. You may find the perfect candidate for your open position!

Product Manager- Wireless911/112

Boulder, CO

Welcome to the Land of Opportunity! Boulder, Colorado is a veritable hightech haven and SignalSoft is at the Center.

Due to an explosive market growth opportunity, SignalSoft Corporation, theleader in Wireless Location Services for intelligent networks, has the followingposition available.

SignalSoft Corp. is the leading software developer of Wireless LocationServices® with World class Partners, Technology, Products,Expertise, and Opportunities.

Our employees enjoy a friendly, casual work environment with competitivesalaries and benefits, walks on the Pearl street mall, HOT Technology, HUGEopportunities for their future and most of all a Voice with in the company.

Product Manager- Wireless 911/112

The Product Manager will report directly to the Director of ProductManagement. Major responsibilities include product research & planning,requirements development, liaison with Marketing and Development as well as withwireless carrier customers.

Opportunities exist for the following product lines:

  • Location Manager – a versatile software hub that allows multiple wireless location technologies to inter-operate and connect to location applications.
  • Local.Info – deliver location-sensitive solutions, including internet content, on wireless devices, including WAP phones.
  • Wireless 911/112 – SignalSoft’s Wireless 9-1-1 is the intelligent network 9-1-1 solution designed to automatically locate wireless callers and connect them with the correct Public Safety Answering Point.


  • Define product strategy and evolution with Product Marketing.
  • Define product feature/functionality roadmap.
  • Feature release planning.
  • Specify requirements:  Products/services. Functionality. Interfaces. Integration. Packaging.
  • Ensure that requirements are met.
  • Determine system configuration, performance, recommendations, and platform evolution plans.
  • Determine product positioning in marketplace with product Marketing.
  • Establish product value:  Provide data points for business case. Establish price for value-added capabilities and enhancements. Coordinate marketing message with product marketing.
  • Define and oversee services program:  Professional services. ASP services.
  • P&L and Priorities:  Development plans. Deployment plans. Product price with strategic support from Product Marketing
  • Support management of key accounts and opportunities.
  • Oversee execution of plans.


  • 4 to 7 years product management in a software development environment. .
  • Telecom, Wireless, Internet, or some type of mobile Networking experience is a MUST!
  • BS required, MBA along side Biz savvy are a PLUS. Technical skills come first!
  • Limited travel required.

SignalSoft Corp. offers a full and competitive benefits package.

If you read this ad and caught yourself saying, “Hey, that’s me!”then forward your resume to: [email protected]

For more company information check us out at: through 6/30/00)


Longview, TX

BSin computer science or related field, or a combination of credit hours withcertification in multi-user, networked computer systems and related experience;and five years experience in the operation and management of multi-user computersystems/networks. Knowledge of: Network administration and operatingsystems, including Novell and NT; network design principals and topologies;microcomputer hardware maintenance; and VMS, Windows 95/98/NT/2000. Abilityto: Diagnose, make minor repairs and recommend solutions for computerproblems; and respond to on-call requests. SALARY: $2,554 – $3,064/Mo., DOQ.Submit detailed resume to: City of Longview, Human Resources Division, P.O. Box1952, Longview, TX 75606. Fax (903) 237-1248. [email protected]  EEO  (Post through 7/31/00)

Communication Director

Pottawattamie Cty., IA

Pottawattamie County, Iowa, is accepting resumes for the position of Directorof Operations for the County Communication Center. Responsible for county-widedispatch of public safety. Must have 5 years of dispatch experience with 3 yearsat supervisory level; or equivalent combination of education, training andexperience. Knowledge of public safety communications required. Residencyrequirement within 6 months of hire. Salary range is $38K-$45K based uponexperience, with competitive benefits. Send resume to: Gary Troutman &Assoc., 7171 Mercy Rd., Ste. 600, Omaha, NE 68106; (402) 393-4363. Closing dateis June 15 at 5:00 p.m.. EOE (Post through 6/15/00)

Dispatch Supervisor–MultiAgency Communications Center

Grant Cty., WA

Multi Agency Communications Center E9-1-1 Dispatch is accepting applicationsfor the full-time position of Telecommunicator Supervisor.  Requires HighSchool Diploma or equivalent, 3 years dispatch experience.

Closing Date: June 30, 2000. To apply and obtain additional information,contact Multi Agency Communications Center, 6500 32nd Avenue NE, Suite 911,Moses Lake, WA 98837; Phone (509) 762-1901, Fax (509) 762-1801, email [email protected]. (Post through 6/30/00)


Battle Creek, MI

Supervise, train, develop and evaluate the performance of 9-1-1 emergencydispatchers on assigned shift; prepare work schedules; monitor compliance withestablished policies and procedures. Requirements: Prefer Associate degree withmajor coursework in Public Safety; 3-5 years experience in Dispatch Centeroperations; supervisory experience; ability to exercise good judgment understressful emergency conditions; ability to exercise mental recall; ability toexercise tact and courtesy when dealing with the public and employees; strongcommunication skills. Ability to work weekends, holidays and various shifts asneeded. Start $19.52 per hour plus excellent fringe benefit package. Residency:within 1 year after appointment, must reside in the metropolitan area which is20 miles from the corporate limits of the City of Battle Creek. Qualifiedapplicants send cover letter and resume to: Human Resources, 10 N.Division–Room 215, Battle Creek, MI, 49016. Visit City Hall at www.battkecreek.orgfor more info. Position remains open until filled. EOE. (Postthrough 6/26/00)

MGC, soon to be MPower Communications,is a leading provider of integrated communications services to small businessand residential customers. Via its deployment of VoDSL technology, MPower ischanging the way the world thinks of communications services, by providing a”Total Solution” that integrates local, long distance, Internet andcustom calling features, at prices comparable to standard voice only services.

In 2000, MPower anticipates tremendousgrowth, including the following position:

E911 Specialist

Las Vegas, NV

Candidate must be familiarwith and have worked in a 911 environment, preferably in an E911 center. Thisperson will have an in-depth working knowledge of 911 architecture(Translations, trunking selective routers, PSAP’s ALI and MSAG, databases). Anability to interface with ILEC’s Public Service Agencies and other internaldepartments is important. This is a fast-paced environment, and candidate shouldbe able to handle multiple tasks.

If you are interested in any of thesecities, please send your resume to [email protected]or mail to: MGC/Mpower Communications

Attn: L. Patrick
3301 N. Buffalo Drive
Las Vegas, NV 89129
Fax to: (702) 310-1207

(Post thru 07/19/00)

Sales Representative(Dispatcher-related software)HumanResources consulting firm

Sacramento, CA

STARTING DATE: July 1, 2000

Biddle & Associates
2100 Northrop Ave., Suite 200
Sacramento, CA  95825
916-929-7670, Ext. 248

JOB DESCRIPTION:  Seekingfulltime sales representative for an innovative, computerized, pre-employmentselection test for dispatchers and call-takers. Some travel to represent the company at dispatcher and public-safetyconferences may be required. 

COMPANYDESCRIPTION: Biddle &Associates, Inc. is a human resources consulting firm with over 25 yearsexperience serving the public safety community. 


  • Basic database skills

  • Experience with computer-aided dispatching

  • Telecommunication experience

  • Familiarity with dispatching culture 

  • Sales experience a plus but experience in dispatching essential

SALARY:  Negotiable–Unlimitedpotential!

CONTACT:  JimKuthy, 916-929-7670 Ext. 248or email [email protected] (Postthrough 6/17/00)

Communications Center Manager#C0175

Virginia Beach, VA

City of Va. Beach, VA is seeking an individual (civilian) whowill be responsible for the planning, administration and technical oversight ofthe Virginia Beach 911 Communications Division for the City in the Department ofCommunications and Information Technology (ComIT) and perform managerial andadministrative duties associated with personnel administration, research anddevelopment of division policies and procedures, budget, technology assessmentand procurement for the division. Requires any combination of education (aboveHS) and/or exp. equivalent to 9 years in related fields and assoc. with suchpositions as Communications Operations Manager, Director of CommunicationsCenter, or Emergency Communications Coordinator. Prefer extensive knowledge oftelecommunications, radio communications, Computer Aided Dispatch(CAD), voicesystems, Mobil Data Terminals, computers, technology industry trends andEnhanced and Wireless 911 technology. Salary Range: $47,099 – $70,649. Requiredcity applications accepted thru 5/30/00. (757) 427-4157. For more info.: through 6/16/00)

Senior Communications Operator; 
Communications Operator Trainee

Ventura, CA

The beautiful seaside City of Ventura is acceptingapplications for the following positions in our Police/Fire CommunicationsCenter:

Communications Supervisor
Requires 3 years public safety dispatching experience.

Senior Communications Operator
Requires 18 months experience as a Communications Operator.

Communications Operator Trainee

Requires 1 year public contact experience and ability to type35wpm net. Please apply before June 2, 2000. EOE.

City of Ventura
501 Poli Street, Room 210
Ventura, CA 93002
(805) 658-4777

(Post through 6/15/00)

ExecutiveDirector–Communications Center

Adams Cty., CO (Denver area)

The Adams County Communications Center (ADCOM) is a non-profit corporation,which provides communications and E9-1-1/PSAP service to five law enforcementdepartments and seven fire departments in Adams Cnty., CO (Denver Metro Area).The Executive Director reports to a board of directors made up of the directorsof the departments which provide the funding for the center. The Successfulcandidate will direct the operations as the center transitions into a trunkedcommunications system. The center employs approximately 51 personnel and isexpected to grow during the coming years.

The ideal candidate will have significant experience in the field of radiocommunications, preferably in a public safety environment. At least five yearsof service at the level of director or CEO of a center of comparable size isrequired. The board may consider service as the director of a larger facility.Salary $65,000 – $75,000 plus car allowance and benefit package, with startingpoint DOQ. To apply submit resume, salary history, letter of intent, and five(5) business references to:

ADCOM Search Committee
Attn: Chief Brian Hebbard
Commerce City Police Department
5291 E. 60th Ave.
Commerce City, CO 80022

Applications must be received by June 30, 2000; postmarks will NOT berecognized. An Equal Opportunity Employer. (Post through6/30/00).

Regional Sales Managers

Openings (2), Located in Territory

Tel Control, Inc. (TCI) is seeking two (2)Sales Managers for the Eastern and Southern United States. As a Regional SalesManager you will be responsible for recruiting, training, and developmentof new distribution channels within a geographical territory to achieve teambudget revenue plans, gross profit and objectives. Selling directly to manyCity, County and Municipal accounts is also expected as well as managingexisting territory accounts. Other responsibilities include working withcustomers to resolve sales related customer complaints, sales presentations andproposals, and ensuring that all company standards are met within the territory.

This position requires 4 -5 years sales experience,preferred working knowledge of competitive products and experience in the PublicSafety and Telecommunications industry. The ability to inspire other teammembers and channel salespersons and contribute to the overall organizationalgoals are a few of the qualities that are highly sought. This position representstotal territory sales responsibility and requires hands on experience inmanaging multiple projects as well asstrong leadership, inter-personal skills, writing and presentation skills, andexcellent personal computer skills. Individuals must be team players, work wellin a fast-paced environment, extremely detailed oriented, and function wellunder tight schedules.

Technical Skills/Knowledge: Knowledgeof Telecommunications, Public Safety Dispatch technologies and the Windows NTand IT Environment. Also, knowledge of administrative processes regarding sales,marketing, project management, contracting, budgeting, and purchasing are alsodesired. Extensive travel is required. Applicants must have some collegeand/or Technical School with a concentration on Business, Telecommunications orComputer Sciences or equivalent training and experience.

We offer a strong base salary,commission and an aggressive, performance based bonus plan.

Apply via email at [email protected]  (Post through 7/17/00)

Senior Engineer 911–Company:AT&T

Staten Island, NY


AT&T Local Services, is seeking a self motivated, well organized anddetail oriented Engineer to design, establish, maintain and ensure the integrityof the AT&T 911 switching network throughout the nation. This is a SeniorEngineer position located in the Switch Engineering Department withresponsibilities including, but not limited to: ensuring 911 connectivity forall new AT&T Local Service switches, representing AT&T Local Services’interest at State and National Forums such as NENA, issuing and tracking ordersfor 911 trunks for all new ALS switches. Additional responsibilities may beassigned by manager. The Engineer develops network plans for 911 and diagramsthe 911 network. He/she will interface with AT&T internal organizations, aswell as, local agencies and Local Exchange Carriers to design/develop the 911network infrastructure within a scheduled timeline. He/she will initiate trunkorders, facilitate order completion, coordinate testing through projectcompletion, react to new code acquisition, handle NPA splits, evaluate networkrequirements in support of code expansions, troubleshoot 911 issues and educatethe necessary operations team. He/she will also be required to presentdocumentation with the detailed network design/diagrams and geographical mapsfor all cities, which they are responsible for.

Skills and Experience:

He/she should have network and telephony knowledge, good analytical,interpersonal, negotiating skills and be able to handle multiple tasks at anygiven time. Some domestic travel is required.


Bachelor’s degree in Electrical Engineering or equivalent businessexperience.

Resume Submission:

Preferred method: E-mail to [email protected]

If you don’t have access to e-mail hard copies may be mailed to Ms. Voorspuy,AT&T, 2 Teleport Dr. Room C 44, S.I., NY 10301. (Post through(6/5/00)

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