2003 Annual SpringConference

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The New Jersey Chapter of theNational Emergency Number AssociationAnnual Spring Conference was held on April 7 & 8,2003 at theHanoverMarriott, 1401 Route 10 East in Whippany, New Jersey. Even with a surprisespring snowstorm, it was the biggest and best ever, with over 30 exhibits and175 public safety professionals who staff and manage New Jersey’s 330 PSAPs.

Opening SessionTheopening speaker was Toni Dunne, NENA National’s ADA Committee Chair. Ms. Dunnehas spoken at several of NJ-NENA’s conferences and her presentations are alwayswell received. This year Ms. Dunne presented information on the importance ofDisaster Planning for People with Disabilities.

HeroesDuring the Chapter Meeting,NJ-NENA’s two newest 9-1-1 Heroes were honored and presented with medals,t-shirts and plaques. Laila Parhizharan and Natasha Rasekhi “made theright call” when Laila’s mother had her arm trapped between a garage doorand the back door of their van, lifting her off the ground. The girls placed achair under her and called 9-1-1 immediately. Officer Frank Saraceni of theRiver Vale Police Department nominated the girls for this award.

Other awards presented included a recognitionaward for outgoing Chapter President Paul Einreinhofer and certificates ofthanks to his wife and his daughter, Darlene and Kristen Einreinhofer, who havelent their assistance to the chapter in planning all of the pastconferences.

Educational sessions were well attended withtopics in three basic tracks: New Jersey 9-1-1 program status, PSAP planning,and PSAP operations. Craig Reiner, Director of the New Jersey Office ofEmergency Telecommunications Services; Robert Gojanovich, Manager of Verizon9-1-1 Service Management; Samuel Caldwell Manager of Verizon-NJ’s Regulatoryand Policy group; and S. Robert Miller, of RCC Consultants covered currentactivity in the areas of wireless 9-1-1, the New Jersey 9-1-1 Networkreplacement project, network security issues, and the outlook for New Jersey’snext generation of 9-1-1 service. In addition to Ms. Dunne’s presentation ondisaster planning, Ted Dempsey of iXP presented information on contingencyplanning for communications.

On Tuesday Al McNally, Manager of MICCOM,provided a review of in-service training programs for telecommunicationspersonnel. Mike Fischel and Curt Andrick of L. Robert Kimball & Associatesprovided attendees with solid strategies for addressing PSAP staffing issues.Attendees at the PSAP quality assurance program session by Mr. Charles Carter,President and CEO of the National Communications Institute were pleasantlysurprised by drawings for 10 seats in future NCI classes in New Jersey. CharlesDowd, Deputy Inspector and Commanding Officer of the New York City PDCommunications Division made the closing presentation with an overview of 9-1-1challenges on September 11, 2001.

After reviewing the agenda, the State 9-1-1Office granted 12 continuing education credits for attendance at theseprograms. There was ample time provided in the agenda for the attendees tovisit the 30 vendor displays to see first-hand the new technologies andservices available to PSAPs. Additionally, the attendees were able to networkwith their peers during the coffee breaks and luncheons. As always, the foodgot rave reviews. Check back soon for stories and pictures. Please support ourexhibitors listed below.

Thanks to our sponsors and exhibitors for themost successful conference in our nine year history.



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Last updated April 21,2003.

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