Operations – Accessibility Committee


Richard Ray
ADA Compliance Officer
City of Los Angeles
Department on Disability
Phone: (213) 847-9123
TTY: (213) 847-6560
Direct Voice/Videophone: (213) 905-5100

Vice Chair

Donna Platt
Emergency Education Program
(formerly Washington State 9-1-1/TTY Education Program)
Hearing Speech and Deafness Center
Phone: (206) 323-5770 
TTY: (206) 388-1275
Direct Voice/Videophone: (866) 757-7487 

It is the mission of the National Emergency Number Association’s Accessibility Committee to develop and deliver training and other resources which will promote the professionalism and competency of our membership thereby enhancing our individual and collective ability to protect the lives and property of people with disabilities while adhering to principles of equal access to our governmental services.

TTY Training Resources

The following information is limited to availability at the time of compilation. Other companies may have added TDD/TTY trainers or programs. (Please note that NENA does not endorse any particular vendor or product.)

For In-Person Training

Please note these companies may have stand-alone training materials and/or on-line training available as well.

Off-the-Shelf Products or On-line Training