Operations Committee

Pete Eggimann, ENP


Wendi Lively, ENP

Board Liaison
Edward Marecki, ENP

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Operations Standards and Documents

Your participation in the work of any of these committees is greatly appreciated.  For more information on how you can contribute to the development of 9-1-1 Center model recommendations/standards and operational information documents, contact the appropriate Committee Chair or Operations Chair/Liaison Pete Eggimann

2010 TDC/ODC Recognition List

2009 TDC/ODC Recognition List

 Mission Statement

The mission of the Operations Committee of the National Emergency Number Association (NENA) is to provide operational guidance and support in various forms to the nation’s public safety answering points, emergency response centers, and aligned organizations (i.e., emergency management/emergency response).
The principal objective of the Operations Committee is to provide guidance to public safety/emergency response organizations on operations issues, such as Human Resources, Standard Operating Procedures, Accessibility, Contingency Planning, Public Education, PSAP Operations & Next Generation Integration and Next Generation Transition Planning. 

In support of its mission, the Operations Committee: 

  • Conducts topical research and makes recommendations on relevant issues impacting the nation’s professional public safety and emergency communications practitioners; and
  • Recommends topical training curriculum on a range of operational, planning, and implementation issues, including, but not limited to, communications center management, standard operating procedures, and E9-1-1 issues.
Operations Committee outputs form a national knowledge database on public safety/emergency communications, and are available to NENA’s membership for use in developing, implementing or managing initiatives for their member organizations.