ENP Certification
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Testing Center LocationsCertification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will:
- demonstrate a mastery of the comprehensive knowledge base required for emergency number program management.
- help to raise industry standards and increase the respect and prestige of those involved in 9-1-1.
- confirm your commitment to the 9-1-1 profession by showing yourself to be a leader in public safety and pledging yourself to stay aware of current issues and developments in the field.
ENP exams are scheduled twice annually for a two-week period each Spring and Fall. The ENP examination will be administered on a daily basis during the two-week period, Monday through Saturday, at computer-based testing facilities throughout the US and Canada. Once you select “Find a Testing Center” under the “Test Taker/Candidates” option, be sure to select the National Emergency Number Association as the Sponsor of the exam.
Please register for the exam by submitting the Eligibility Application and the Testing Center application to NENA. You may schedule your exam once you receive confirmation from the Testing Center. Please do not register for the exam until you can commit to testing during the testing period you sign up for. Transfer between testing periods is only permitted on a case-by-case basis, and must be requested before the exam period begins.
| Examination Schedule 2007/2008 | ||
| Test Period | Test Dates | Application Deadline |
| Fall 2007 | October 13-27, 2007 | September 14, 2007 |
| Winter 2008 | January 12-26, 2008 | December 14, 2007 |
| Spring 2008 | April 5-19, 2008 | March 14, 2008 |
| Summer 2008 | July 26-August 9, 2008 | June 27, 2008 |
| Fall 2008 | October 11-25, 2008 | September 12, 2008 |
PURPOSE OF CERTIFICATION
Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will:
- demonstrate a mastery of the comprehensive knowledge base required for emergency number program management.
- help to raise industry standards and increase the respect and prestige of those involved in 9-1-1.
- confirm your commitment to the 9-1-1 profession by showing yourself to be a leader in public safety and pledging yourself to stay aware of current issues and developments in the field.
GOALS OF CERTIFICATION
The NENA Executive Board first formed a Certification Committee in 1992 to explore the development of a certification program for individuals involved in emergency number program management. After a thorough review of the certification process, the Executive Board approved the Committee’s recommendation to go forward with the establishment of an Emergency Number Professional Certification Program. This recommendation included several goals:
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To establish the comprehensive body of knowledge for Emergency Number Professionals.
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To promote a standard of competence for Emergency Number Professionals that will be recognized and accepted by the 9-1-1 profession, government agencies, the business community, and the general public.
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To ensure an awareness of current issues and developments in the 9-1-1 profession.
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To provide formal recognition of individuals for professional achievement.
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To encourage professional growth and enhance the self-esteem of Emergency Number Professionals.
Certification will be granted to those individuals who meet the eligibility requirements for admission to the examinations outlined in this handbook and who successfully pass the examination.
ARE YOU CERTIFIABLE?
The following eligibility criteria have been established for determining if an individual is qualified to sit for the NENA Certification Exam.
EXPERIENCE CRITERIA
In order to sit for the ENP Certification Exam, a candidate must meet the following experience criteria:
A. Three years experience in a management or supervisory role in Emergency Communications Management. This also includes non-supervisory positions of responsibility in areas such as database, GIS, public education, training and human resources.
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B. Three years experience with a commercial provider of Emergency Communications Management products and services
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B. Three years experience in Emergency Communications Service as a Sworn Personnel holding a management, supervisory, or professional support role.
POINT ACCUMULATION
Having satisfied the three-year minimum experience criterion, each candidate must accumulate a total of 10 points as follows:
EXPERIENCE . . . Each additional year of experience will count for 2 points, with a maximum of 10 points being granted.
EDUCATION . . .College degrees will earn points as noted below:
Associate Degree 2 points
Bachelor Degree 4 points
Graduate Degree 6 pointsPROFESSIONAL DEVELOPMENT AND SERVICE
Completion of NENA education courses each earn 1 point with a maximum of 4 points being granted.
Holding an office in NENA at the chapter or national level will earn 1 point, with a maximum of 1 point being granted.
Other related professional certifications (e.g. EM) will earn 1 point, with a maximum of 1 point being granted.
APPLICATION
The application will be evaluated by the ENP Certification Board. Candidates must accumulate a minimum of 10 points to qualify to sit for the exam. A candidate whose application has been accepted may sit for the exam at any designated test location.
FEE SUMMARY
Examination Fee ( includes a non-refundable $125 processing fee)
NENA Members $395 (US Dollars)
Non-members $475 (US Dollars)