Master Glossary

Document Information
Full name: 

NENA Master Glossary of 9-1-1 Terminology

Document type: 


Standard number: 

00-001 v16

Document description: 

The NENA Master Glossary is a guide for readers of NENA publications and a tool for members of the NENA committees that prepare them. It defines the terms, acronyms and definitions associated with the 9-1-1 industry. Intended users of this document are any person needing NENA’s definition/description of a 9-1-1 related term.

Use of the “NENA Master Glossary of 9-1-1 Terminology” will:

  • Provide a consistent definition for all definitions and acronyms identified with NENA Standards documents produced by the NENA Committees
  • Reduce the work required to establish definitions for consistently utilized terms and acronyms 

Any Master Glossary questions, comments or suggestions
should be submitted to Sophie Vick

Committee Information
Committee Name(s): 

Technical – General

Committee Name(s): 

Operations – General

Committee type: 

Joint Tech/Ops

Document Dates


Document Size
NENA 00-001_V16.pdf 507.97 KB