1997 9-1-1 APPRECIATION DAY - National Emergency Number Association

SilentHeroes & Telecommunicators of the Year
Winners

SilentHeroes are recognized for their exceptional professionalism inthe field of emergency communications. This award acknowledgesthe special contributions of those whose daily performance is aninspiration and example to others in the 9-1-1 field.

Telecommunicatorof the Year awards are presented to individuals for theirexemplary handling of a specific request for emergencyassistance. Winners demonstrate those qualities that make adifference in an extraordinary call: communication, leadership,empathy, and often perserverance.

Silent Heroes	Telecommunicators of the Year
Adora Becktell, Dispatcher Bellmead Police Department 3015 Bellmead Dr Bellmead TX 76705-3030 817/799-0251 817/799-4648 Fax	Lila Cooper, Public Safety Communicator Fort Worth Police Communications 3000 West Bolt Fort Worth TX 76110 817/922-3200 817/922-3333 Fax
Remy Beherec, Communications Operator City of Georgetown Police Services Division 809 Martin Luther King Georgetown TX 78626 512/930-3528 512/930-3524 Fax	Kelly Griffin, Shift Patrol Officer Orange Police Department 805 W. Main Street Orange TX 77630 409/883-1026 409/883-1991 Fax
Lisa Birmingham, Public Safety Dispatcher Carrollton Police Dept 2025 Jackson Rd East Carrollton TX 75006 972/466-3333 972/466-3548 Fax	Teri D. Gussman, TAC Coordinator Bexar County Sheriff’s Office 200 N. Comal San Antonio TX 78207 210/270-6000 210/270-6395 Fax
Thomas Blivens, Telecommunication Operator Silsbee Police Department 250 Ernest Ave Silsbee TX 77656 409/385-3714 409/385-0093 Fax	Donna Hale, Communications Commander City of Austin EMS PO Box 1088 Austin TX 78767 512/469-2060 512/482-9407 Fax
Michael Casanova, Dispatcher Nueces County Sheriff’s Department 901 Leopard Street Corpus Christi TX 78401 512/887-2222 512/887-2276 Fax	Kathy Lacina, Telecommunications Operator Yoakum Police Department 900 Irving Street Yoakum TX 77995 512/293-5234 512/293-3785 Fax
Steve Cliff, 9-1-1 Dispatcher Fire & Emergency Services Department Naval Air Station JRB Fort Worth Fort Worth TX 76127 817/782-6330 Fax	Dawn McDaniel, Communications Commander City of Austin EMS PO Box 1088 Austin TX 78767 512/469-2060 512/482-9407 Fax
Stephen Dagnell, Communications Operator Burleson Police Department 225 W. Renfro Burleson TX 76028 817/295-7146 x306 Fax	William Mullins, System Status Controller East Texas Medical Center – EMS PO Box 387 Tyler TX 75710 903/535-5818 903/535-5813 Fax
Lorenzo Diaz, Captain Houston Fire Department 333 Preston Street Houston TX 77002 713/222-7644 713/247-3720 Fax	Sonia Oquendo, Public Safety Call Taker City of El Paso Police Department 911 N. Raynor El Paso TX 79903 915/564-6945 915/564-6966 Fax
Roxie Dodd, Communications Supervisor Fort Bend Sheriff’s Office 1410 Ransom Road Richmond TX 77469 281/341-4675 281/341-4674 Fax	Amy Schmidt, Telecommunicator Denton County Sheriff’s Office 127 N. Woodrow Denton TX 75205 940/898-5600 972/434-5006 Fax
Caren Finnerty, Dispatcher Ector County Sheriff’s Office PO Box 2066 Odessa TX 79760 915/335-3050 x5031 915/335-3588 Fax	Tammie Sheffield, Communications Operator Smith County Sheriff’s Department PO Box 90 Tyler TX 75710 903/535-0900 903/535-0724 Fax
Richard Frederick, Dispatcher City of Odessa Emergency Communications 119 W. 4th, 3rd Floor Odessa TX 79761 915/335-3852 915/335-3308 Fax	Patricia Shows, Telecommunicator Jefferson County Sheriff’s Department 1001 Pearl Street Beaumont TX 77701 409/835-8411 409/839-2351 Fax
Frank Furleigh, Telecommunicator Texas City Police Department 928 5th Ave, North Texas City TX 77590 409/948-2525 409/945-7923 Fax	Debra Strachan, Communications Supervisor Denton County Sheriff’s Office 127 N. Woodrow Denton TX 75205 940/898-5600 972/434-5006 Fax

Leslie Gilliland, Communication Supervisor Medstar 3010 S. Grove Fort Worth TX 76110 817/927-4453 817/927-4458 Fax
Michelle Greenfeather, Telecommunicator Arlington Dispatch Services 620 W. Division Street Arlington TX 76011 817/459-6990 817/459-6999 Fax
Jose Guerra, Jr., 9-1-1 Communications Technician Laredo Police Department 4712 Maher Ave Laredo TX 78041 210/795-2800 210/795-3120 Fax
Sandra Herrera, Telecommunications Clerk San Antonio Police Department 214 W. Nueva San Antonio TX 78207-4585 210/207-7515 210/207-2298 Fax
La’Evening Jones, Telecommunicator Richardson Police Department PO Box 831078 Richardson TX 75083 972/238-3818 972/994-0727 Fax
Diana Judson, Telecommunicator La Marque Police Department 431 Bayou Rd La Marque TX 77568 409/938-9269 409/938-9252 Fax
Larry Wayne Keith, Chief Dispatcher Leon County Sheriff’s Office PO Box 278 Centerville TX 75833 903/536-2749 903/536-4357 Fax
Nori Kelly, Police Dispatcher Irving Police Department 305 N O’Conner Irving TX 75061 972/721-2694 972/721-3674 Fax
Sheila Koontz, PSC Specialist City of Plano 1520 Ave K Plano TX 75074 972/516-2105 972/423-8126 Fax
Carla Kulwicki, Communications Specialist Garland Police Department 217 N. Fifith Street Garland TX 75040 972/205-2109 972/205-2298 Fax
Patricia LeGate, Communications Officer Haltom City Police Department 5110 Broadway Ave Haltom City TX 76117 817/834-7321 817/222-7197 Fax
Christina Longoria, Telecommunicator City of Houston 9-1-1 601 Sawyer, Suite 300 Houston TX 77007 713/868-4041 713/865-4252 Fax
Frances Mendiondo, Dispatcher Kingsville Police Department 203 N. 6th Kingsville TX 78363 512/592-4311 512/595-5505 Fax
Luis Moreno, Communications Specialist El Paso County Sheriff’s Department 601 E. Overland El Paso TX 79901 915/546-2280 915/545-2530 Fax

Martin I. Nealeigh, II, 9-1-1 Telecommunications Operator New Braunfels Police Department 111 W. Garden New Braunfels TX 78130 210/608-2179 210/608-2188 Fax
Joel Peterson, Paramedic Dispatcher Lubbock EMS 602 Indiana Ave Lubbock TX 79415 806/743-1444 806/743-1447 Fax
Michelle Pogue, Communications Operator Williamson County E9-1-1 Communications 508 South Rock Street Georgetown TX 78626 512/930-3199 512/930-3117 Fax
Kelly Prevou, Communications Officer Santa Fe Police Department PO Box 950 Santa Fe TX 77510 409/925-2000 409/925-4806 Fax
Sandee Roberts, Dispatcher Travis County Sheriff’s Office 9301 Johnny Morris Rd Austin TX 78724 708-4623 473-9163 Fax
Carrie Rockenfeller, Communications Operator Randall County Sheriff’s Department 501 16th Street Canyon TX 79015 806/655-6301 806/655-6359 Fax
Richard Silva, Public Safety Dispatcher El Paso Police Department 911 N. Raynor El Paso TX 79903 915/564-6945 915/564-6966 Fax
Patsy Smith, Public Safety Dispatcher Coppell Police Department 130 Town Center Blvd Coppell TX 75019 972/304-3610 972/304-3636 Fax
Dianne Taber, Emergency Service Dispatcher Bi-State Information Center 100 N. Stateline Ave., Box 15 Texarkana TX 75501 903/798-3173 903/793-3664 Fax
Ben Vera, Communications/ Constable Harlingen EMS 2733 S. 77 Sunshine Strip Harlingen TX 78580 210/689-5456 210/689-6341 Fax
Billie Willis, Senior Dispatcher Balch Springs Police Department 12500 Elam Rd Balch Springs TX 75180 972/557-6000 972/557-6081 Fax
Cyndi Wilson, Dispatcher Deer Park Police Deparment PO Box 700 Deer Park TX 77536 281/478-2000 281/479-5780 Fax
Trina Wilson, Dispatcher Collin County Sheriff’s Office 4300 Community Ave McKinney TX 75069 972/547-5127 972/547-5193 Fax