9-1-1 Buyer’s Guide

 


The place for all your 9-1-1 needs… Below isa categorized list of 9-1-1 Product Vendors
(Vendors are permitted to choose up to 3 categories).
Don’t see your company listed here?  Sign up now!

 

CAD/Records Management E9-1-1 Systems Time Keeping
Computer Hardware Flooring Training
Consoles Integration Test Equipment
Consulting Mapping/GIS Workstations
Database Software Recording Other/Multiple Categories
 

CAD/RECORDS MANAGEMENT

   

Bell Services West
Emergency Services Monitoring and Reporting Solutions

(818) 999-0980
www.bellserviceswest.com
[email protected]

Bell Services West provides standard and customizable reporting solutions. This comprehensive reporting function is supported by pro-active system monitoring. We provide monitoring and reporting solutions for the entire center – from incoming trunks, admin lines, call taker positions, to any other element of the system.


InterAct Public SafetySystems
(800) 768-3911
www.interactsys.com
[email protected]

InterAct is a public safety systems integrator for E9-1-1 systems, providing CAD, GIS and Records Management, Fire Management, Jail Management and Emergency Notification.


microDATA GIS, Inc.
http://www.microdatagis.com
Tel:
800.722.6663  Fax: 802.748.5447

With over twenty years of experience, microDATA GIS has focused on spatial databases and enhanced 911 mapping and database solutions. We have created specialized systems for E911 database development, addressing, mapping, ALI/DBMS maintenance, and discrepancy capture/maintenance. The design and integration of our system, and our Spatial MSAG for wireless dispatch, have made microDATA GIS the industry’s proven leader in E911 map display, data development, maintenance technologies.  Ask us about our new back office tools: x9GIS built on ESRI’s Arc 8.3 technology! Now you can truly experience what an enterprise-wide solution should be doing for you.


ORBACOM
(856) 829-4455
www.orbacom.com

Offering an integrated suite of dispatching tools to support your Communication needs, ORBACOM is the name you can trust… When Every Second Counts!

  • Dispatch consoles
  • CAD, RMS, Mobile Data and Web CAD
  • E911 Solutions
  • Series 9- People Friendly Dispatch Furniture

For more information please visit us atwww.orbacom.com or call (856) 829-4455


Positron Public Safety Systems
Advanced 9-1-1 Solutions for Your Community
 1-800-443-3313/514-345-2200
[email protected]

Positron Public Safety Systems is a global leader in integrated communications for 9-1-1 and dispatching. Our growing product family includes Power 911, Power CAD, Power RMS, Power RMS, Power MAP, Power RADIO, Power MOBILE and Power MIS.

   

COMPUTER HARDWARE
   

Matrox Graphics Inc.
1055 Saint-Regis Blvd.
Dorval, Quebec Canada
H9P 2T4
800-486-2491 / 514-822-6344

www.matrox.com/mga
[email protected]

 

Leveraging over 28 years of experience and established multi-display leadership, Matrox designs and manufactures graphics cards that offer the most versatile and stable multi-display support. They streamline the procedure of processing and dispatching critical information enabling public safety personnel to have quick and easy access to more data at once for a faster response.

   
CONSOLES
Julie Industries, Inc.
Phone: 978-988-8802
www.staticsmart.com


With over 30 years experience, we are the trusted source for antistatic and conductive floors for controlling static electricity problems. Static control carpeting, rubber, vinyl, epoxy and grounding supplies. National network
of installers.

Static control flooring is essential equipment for dispatch centers, 911 data centers and emergency response areas.


XTEND Communications Corp.
171 Madison Avenue
New York, NY 10016, USA
Phone: 212-951-7639
Fax: 212-951-7683
[email protected]
www.xtend.com

pc/psap™ is a PC/LAN based Intelligent Workstation PSAP application that replaces traditional call taking solutions with the flexibility of a software-based system, combined with the reliability of a PBX. XTEND offers a full line of CTI, VoIP and recording solutions that exactly fit the customer’s needs

CONSULTING
   

Bell Services West
Emergency Services Monitoring and Reporting Solutions

(818) 999-0980
www.bellserviceswest.com
[email protected]

Bell Services West provides standard and customizable reporting solutions. This comprehensive reporting function is supported by pro-active system monitoring. We provide monitoring and reporting solutions for the entire center – from incoming trunks, admin lines, call taker positions, to any other element of the system.


Contact One, Inc.
Reducing Response Times

512.459.4636
www.contactone.com 

Contact One assists public safety agencies reduce response times.  The MapSAG product allows users to visually synchronize GIS and MSAG databases using ArcGIS 9.x.  The QuickPoint solution helps dispatchers find people faster with an easy-to-use interface, AVL and other advanced features.  The MapSAG Service provides synchronized GIS and MSAG data management.  Contact One is committed to customer service, value and integrity.


GeoComm, Inc.
(888) 436-2666
[email protected]
www.geo-comm.com

GeoComm is a full service GIS and Communications consulting and Engineering firm providing E9-1-1 development and implementation, Dispatch Mapping, Wireless Call Location, and AVL software systems.


L. Robert Kimball & Associates
Contact: Brian Bark
(412)-201-4900
[email protected] 

L. Robert Kimball & Associates provides complete E 9-1-1 / Public Safety Consulting and Engineering, Mapping / GIS Services, Needs Assessment, Wireless Phase I & II, Radio Engineering, Public Safety Architecture, and Project Management to clients throughout the United States.

   

DATABASE SOFTWARE

   

Software for the 9-1-1 Database
(913) 469-6401
911Datamaster.com

  • ComprehensiveDBMS System
  • ALISoftware–scalable to 128 ports
  • WirelessALI Capability
  • PrivateSwitch software

BullBerry Systems, Inc.
(866) GIS-4YOU
www.bullberrysystems.com
[email protected]

BullBerry Systems, Inc. (BBSI) provides an integrated suite of 911/Emergency Management related software applications (map-based), 911 consulting services, and ESRI GIS-based data creation and training services.  Software applications include R3Admin (for system maintenance), R3Dispatch (for use in dispatch operations), R3Dispatch with AVL, and BullBerry Mobile (for in vehicle use).


CML Emergency Services
1-877-CML-2911

www.cml.com
[email protected]

 CML delivers intelligent communications management and response systems for the Public Safety industry. These systems include communications routing, switching and call management hardware and software, as well as radio communication consoles. CML systems dynamically provide all takers with mission-critical information from incoming wire line and wireless (cell phone) calls, to facilitate faster, more informed responses to unforeseen events. More than 1,200 Public Safety Answering Point sites across North and South America, Europe and the Caribbean have selected CML to optimize communications management and response, and associated human and capital resources.


HBF GROUP
www.hbfgroup.com
512-481-0911

Product Description: HBF offers scalable solutions with SYSTEM-9 (r) Zenith Opus One (ZOO), including E9-1-1 database application software, database services, and system solutions for wireline and wireless.

Products/Services: Database Software, E9-1-1 Systems, Integration.


Complete Enhanced 9-1-1 Systems
www.nineoneone.com

1-800-987-0911
7000 N. Broadway, Suite 300
Denver, Colorado 80221


RedSky Technologies, Inc.
1-877-RedSky1
www.redskytech.com
[email protected]

RedSky Technologies is an enterprise software company specializing in automated E-911 solutions for large enterprises.  Our Cielo Software Platform also supports call accounting and corporate directory management.  E-911 Manager interfaces to your PBX to automatically manage E-911 for your entire enterprise.  Most recent E-911 features include on-site notification and VoIP.

   

E9-1-1 SYSTEMS

   

CML Emergency Services
1-877-CML-2911

www.cml.com
[email protected]

 CML delivers intelligent communications management and response systems for the Public Safety industry. These systems include communications routing, switching and call management hardware and software, as well as radio communication consoles. CML systems dynamically provide all takers with mission-critical information from incoming wire line and wireless (cell phone) calls, to facilitate faster, more informed responses to unforeseen events. More than 1,200 Public Safety Answering Point sites across North and South America, Europe and the Caribbean have selected CML to optimize communications management and response, and associated human and capital resources.


GeoComm, Inc.
(888) 436-2666
[email protected]
www.geo-comm.com

GeoComm is a full service GIS and Communications consulting and Engineering firm providing E9-1-1 development and implementation, Dispatch Mapping, Wireless Call Location, and AVL software systems.

   

HBF GROUP
www.hbfgroup.com
512-481-0911

Product Description: HBF offers scalable solutions with SYSTEM-9 (r) Zenith Opus One (ZOO), including E9-1-1 database application software, database services, and system solutions for wireline and wireless.

Products/Services: Database Software, E9-1-1 Systems, Integration.


InterAct Public SafetySystems
(800) 768-3911
www.interactsys.com
[email protected]

InterAct is a public safety systems integrator for E9-1-1 systems, providing CAD, GIS and Records Management, Fire Management, Jail Management and Emergency Notification.


Matrox Graphics Inc.
1055 Saint-Regis Blvd.
Dorval, Quebec Canada
H9P 2T4
800-486-2491 / 514-822-6344

www.matrox.com/mga
[email protected]

 

Leveraging over 28 years of experience and established multi-display leadership, Matrox designs and manufactures graphics cards that offer the most versatile and stable multi-display support. They streamline the procedure of processing and dispatching critical information enabling public safety personnel to have quick and easy access to more data at once for a faster response.


microDATA GIS, Inc.
http://www.microdatagis.com
Tel:
800.722.6663  Fax: 802.748.5447

With over twenty years of experience, microDATA GIS has focused on spatial databases and enhanced 911 mapping and database solutions. We have created specialized systems for E911 database development, addressing, mapping, ALI/DBMS maintenance, and discrepancy capture/maintenance. The design and integration of our system, and our Spatial MSAG for wireless dispatch, have made microDATA GIS the industry’s proven leader in E911 map display, data development, maintenance technologies.  Ask us about our new back office tools: x9GIS built on ESRI’s Arc 8.3 technology! Now you can truly experience what an enterprise-wide solution should be doing for you.


Complete Enhanced 9-1-1 Systems
www.nineoneone.com

1-800-987-0911
7000 N. Broadway, Suite 300
Denver, Colorado 80221


ORBACOM
(856) 829-4455
www.orbacom.com

Offering an integrated suite of dispatching tools to support your Communication needs, ORBACOM is the name you can trust… When Every Second Counts!

  • Dispatch consoles
  • CAD, RMS, Mobile Data and Web CAD
  • E911 Solutions
  • Series 9- People Friendly Dispatch Furniture

For more information please visit us atwww.orbacom.com or call (856) 829-4455


Plant Equipment,Inc. (PEI)
(951) 719-2100
[email protected]
www.peinc.com

Plant Equipment, Inc. specializes in end-to-end critical communications solutions and services. A pioneer in computer telephony, Plant now offers a comprehensive line of CAD, DLR, MIS, GIS and telephony applications. In addition, Plant provides remote monitoring and maintenance, Tier 1 and Tier 2 support and a suite of enterprise solutions.


Positron Public Safety Systems
Advanced 9-1-1 Solutions for Your Community
 1-800-443-3313/514-345-2200
[email protected]

Positron Public Safety Systems is a global leader in integrated communications for 9-1-1 and dispatching. Our growing product family includes Power 911, Power CAD, Power RMS, Power RMS, Power MAP, Power RADIO, Power MOBILE and Power MIS.


RedSky Technologies, Inc.
1-877-RedSky1
www.redskytech.com
[email protected]

RedSky Technologies is an enterprise software company specializing in automated E-911 solutions for large enterprises.  Our Cielo Software Platform also supports call accounting and corporate directory management.  E-911 Manager interfaces to your PBX to automatically manage E-911 for your entire enterprise.  Most recent E-911 features include on-site notification and VoIP.


Spectracom
585-321-5850
www.spectracomcorp.com
[email protected]

Spectracom is the industry leading designer and manufacturer of NENA approved Time Synchronization equipment for Public Safety and First Responder agencies. NetClock master clock products synchronize Radio Consoles, Voice Recorders, CAD systems, ANI/ALI, LAN Networks, and Time displays to ensure accurate records, complement interoperability, and improve response times.


XTEND Communications Corp.
171 Madison Avenue
New York, NY 10016, USA
Phone: 212-951-7639
Fax: 212-951-7683
[email protected]
www.xtend.com

pc/psap™ is a PC/LAN based Intelligent Workstation PSAP application that replaces traditional call taking solutions with the flexibility of a software-based system, combined with the reliability of a PBX. XTEND offers a full line of CTI, VoIP and recording solutions that exactly fit the customer’s needs


Zetron
www.zetron.com/911

Zetron’s Integrator SuiteTM offers a complete range of fully integrated public safety software applications consisting of Integrator9-1-1, ACD, Map, RD (Radio Dispatch), and MIS. Unlike other Automatic Call Distribution products, IntegratorACD is software-based, does not require a PBX, and was specifically designed for public safety offering features essential for 9-1-1 call takers.

 

FLOORING

 
Julie Industries, Inc.
Phone: 978-988-8802
www.staticsmart.com


With over 30 years experience, we are the trusted source for antistatic and conductive floors for controlling static electricity problems. Static control carpeting, rubber, vinyl, epoxy and grounding supplies. National network
of installers.

Static control flooring is essential equipment for dispatch centers, 911 data centers and emergency response areas.

 

INTEGRATION

   

CML Emergency Services
1-877-CML-2911

www.cml.com
[email protected]

 CML delivers intelligent communications management and response systems for the Public Safety industry. These systems include communications routing, switching and call management hardware and software, as well as radio communication consoles. CML systems dynamically provide all takers with mission-critical information from incoming wire line and wireless (cell phone) calls, to facilitate faster, more informed responses to unforeseen events. More than 1,200 Public Safety Answering Point sites across North and South America, Europe and the Caribbean have selected CML to optimize communications management and response, and associated human and capital resources.


HBF GROUP
www.hbfgroup.com
512-481-0911

Product Description: HBF offers scalable solutions with SYSTEM-9 (r) Zenith Opus One (ZOO), including E9-1-1 database application software, database services, and system solutions for wireline and wireless.

Products/Services: Database Software, E9-1-1 Systems, Integration.


InterAct Public SafetySystems
(800) 768-3911
www.interactsys.com
[email protected]

InterAct is a public safety systems integrator for E9-1-1 systems, providing CAD, GIS and Records Management, Fire Management, Jail Management and Emergency Notification.


microDATA GIS, Inc.
http://www.microdatagis.com
Tel:
800.722.6663  Fax: 802.748.5447

With over twenty years of experience, microDATA GIS has focused on spatial databases and enhanced 911 mapping and database solutions. We have created specialized systems for E911 database development, addressing, mapping, ALI/DBMS maintenance, and discrepancy capture/maintenance. The design and integration of our system, and our Spatial MSAG for wireless dispatch, have made microDATA GIS the industry’s proven leader in E911 map display, data development, maintenance technologies.  Ask us about our new back office tools: x9GIS built on ESRI’s Arc 8.3 technology! Now you can truly experience what an enterprise-wide solution should be doing for you.

   

MAPPING/GIS

   

BullBerry Systems, Inc.
(866) GIS-4YOU
www.bullberrysystems.com
[email protected]

BullBerry Systems, Inc. (BBSI) provides an integrated suite of 911/Emergency Management related software applications (map-based), 911 consulting services, and ESRI GIS-based data creation and training services.  Software applications include R3Admin (for system maintenance), R3Dispatch (for use in dispatch operations), R3Dispatch with AVL, and BullBerry Mobile (for in vehicle use).


Contact One, Inc.
Reducing Response Times

512.459.4636
www.contactone.com 

Contact One assists public safety agencies reduce response times.  The MapSAG product allows users to visually synchronize GIS and MSAG databases using ArcGIS 9.x.  The QuickPoint solution helps dispatchers find people faster with an easy-to-use interface, AVL and other advanced features.  The MapSAG Service provides synchronized GIS and MSAG data management.  Contact One is committed to customer service, value and integrity.


GeoComm, Inc.
(888) 436-2666
[email protected]
www.geo-comm.com

GeoComm is a full service GIS and Communications consulting and Engineering firm providing E9-1-1 development and implementation, Dispatch Mapping, Wireless Call Location, and AVL software systems.


InterAct Public SafetySystems
(800) 768-3911
www.interactsys.com
[email protected]

InterAct is a public safety systems integrator for E9-1-1 systems, providing CAD, GIS and Records Management, Fire Management, Jail Management and Emergency Notification.


L. Robert Kimball & Associates
Contact: Brian Bark
(412)-201-4900
[email protected] 

L. Robert Kimball & Associates provides complete E 9-1-1 / Public Safety Consulting and Engineering, Mapping / GIS Services, Needs Assessment, Wireless Phase I & II, Radio Engineering, Public Safety Architecture, and Project Management to clients throughout the United States.


Matrox Graphics Inc.
1055 Saint-Regis Blvd.
Dorval, Quebec Canada
H9P 2T4
800-486-2491 / 514-822-6344

www.matrox.com/mga
[email protected]

 

Leveraging over 28 years of experience and established multi-display leadership, Matrox designs and manufactures graphics cards that offer the most versatile and stable multi-display support. They streamline the procedure of processing and dispatching critical information enabling public safety personnel to have quick and easy access to more data at once for a faster response.


Plant Equipment,Inc. (PEI)
(951) 719-2100
[email protected]
www.peinc.com

Plant Equipment, Inc. specializes in end-to-end critical communications solutions and services. A pioneer in computer telephony, Plant now offers a comprehensive line of CAD, DLR, MIS, GIS and telephony applications. In addition, Plant provides remote monitoring and maintenance, Tier 1 and Tier 2 support and a suite of enterprise solutions.


Positron Public Safety Systems
Advanced 9-1-1 Solutions for Your Community
 1-800-443-3313/514-345-2200
[email protected]

Positron Public Safety Systems is a global leader in integrated communications for 9-1-1 and dispatching. Our growing product family includes Power 911, Power CAD, Power RMS, Power RMS, Power MAP, Power RADIO, Power MOBILE and Power MIS.


University of California, Riverside Extension

The University of California, Riverside Extension, offers individual courses and the Certificate in Geographic Information Systems; designed for public and private sector administrators, technical professionals and those seeking the skills to apply GIS technology to their current field. Courses are taught by industry professionals, giving participants access to information, expertise and technology that is directly applicable to the issues and concerns facing communities and the GIS industry.
   

RECORDING

 

Plant Equipment,Inc. (PEI)
(951) 719-2100
[email protected]
www.peinc.com

Plant Equipment, Inc. specializes in end-to-end critical communications solutions and services. A pioneer in computer telephony, Plant now offers a comprehensive line of CAD, DLR, MIS, GIS and telephony applications. In addition, Plant provides remote monitoring and maintenance, Tier 1 and Tier 2 support and a suite of enterprise solutions.


XTEND Communications Corp.
171 Madison Avenue
New York, NY 10016, USA
Phone: 212-951-7639
Fax: 212-951-7683
[email protected]
www.xtend.com

pc/psap™ is a PC/LAN based Intelligent Workstation PSAP application that replaces traditional call taking solutions with the flexibility of a software-based system, combined with the reliability of a PBX. XTEND offers a full line of CTI, VoIP and recording solutions that exactly fit the customer’s needs

time keeping

   
Spectracom
585-321-5850
www.spectracomcorp.com
[email protected]

Spectracom is the industry leading designer and manufacturer of NENA approved Time Synchronization equipment for Public Safety and First Responder agencies. NetClock master clock products synchronize Radio Consoles, Voice Recorders, CAD systems, ANI/ALI, LAN Networks, and Time displays to ensure accurate records, complement interoperability, and improve response times.

   

TEST EQUIPMENT

   

Bell Services West
Emergency Services Monitoring and Reporting Solutions

(818) 999-0980
www.bellserviceswest.com
[email protected]

Bell Services West provides standard and customizable reporting solutions. This comprehensive reporting function is supported by pro-active system monitoring. We provide monitoring and reporting solutions for the entire center – from incoming trunks, admin lines, call taker positions, to any other element of the system.


Network Orange
(561) 999-1299
www.netorange.com/manta

The Network Orange MANTA PTAM SYSTEM provides monitoring, testing, recording, and alarming for equipment and communications facilities at one or more PSAPs.

   
  Training
   
University of California, Riverside Extension

The University of California, Riverside Extension, offers individual courses and the Certificate in Geographic Information Systems; designed for public and private sector administrators, technical professionals and those seeking the skills to apply GIS technology to their current field. Courses are taught by industry professionals, giving participants access to information, expertise and technology that is directly applicable to the issues and concerns facing communities and the GIS industry.
   

WORKSTATIONS

   

Complete Enhanced 9-1-1 Systems
www.nineoneone.com

1-800-987-0911
7000 N. Broadway, Suite 300
Denver, Colorado 80221


Julie Industries, Inc.
Phone: 978-988-8802
www.staticsmart.com


With over 30 years experience, we are the trusted source for antistatic and conductive floors for controlling static electricity problems. Static control carpeting, rubber, vinyl, epoxy and grounding supplies. National network
of installers.

Static control flooring is essential equipment for dispatch centers, 911 data centers and emergency response areas.


Zetron
www.zetron.com/911

Zetron’s Integrator SuiteTM offers a complete range of fully integrated public safety software applications consisting of Integrator9-1-1, ACD, Map, RD (Radio Dispatch), and MIS. Unlike other Automatic Call Distribution products, IntegratorACD is software-based, does not require a PBX, and was specifically designed for public safety offering features essential for 9-1-1 call takers.

   

OTHER/MULTIPLE CATEGORIES

   

Contact One, Inc.
Reducing Response Times

512.459.4636
www.contactone.com 

Contact One assists public safety agencies reduce response times.  The MapSAG product allows users to visually synchronize GIS and MSAG databases using ArcGIS 9.x.  The QuickPoint solution helps dispatchers find people faster with an easy-to-use interface, AVL and other advanced features.  The MapSAG Service provides synchronized GIS and MSAG data management.  Contact One is committed to customer service, value and integrity.


L. Robert Kimball & Associates
Contact: Brian Bark
(412)-201-4900
[email protected] 

L. Robert Kimball & Associates provides complete E 9-1-1 / Public Safety Consulting and Engineering, Mapping / GIS Services, Needs Assessment, Wireless Phase I & II, Radio Engineering, Public Safety Architecture, and Project Management to clients throughout the United States.


ORBACOM
(856) 829-4455
www.orbacom.com

Offering an integrated suite of dispatching tools to support your Communication needs, ORBACOM is the name you can trust… When Every Second Counts!

  • Dispatch consoles
  • CAD, RMS, Mobile Data and Web CAD
  • E911 Solutions
  • Series 9- People Friendly Dispatch Furniture

For more information please visit us at www.orbacom.com or call (856) 829-4455


RedSky Technologies, Inc.
1-877-RedSky1
www.redskytech.com
[email protected]

RedSky Technologies is an enterprise software company specializing in automated E-911 solutions for large enterprises.  Our Cielo Software Platform also supports call accounting and corporate directory management.  E-911 Manager interfaces to your PBX to automatically manage E-911 for your entire enterprise.  Most recent E-911 features include on-site notification and VoIP.


Spectracom
585-321-5850
www.spectracomcorp.com
[email protected]

Spectracom is the industry leading designer and manufacturer of NENA approved Time Synchronization equipment for Public Safety and First Responder agencies. NetClock master clock products synchronize Radio Consoles, Voice Recorders, CAD systems, ANI/ALI, LAN Networks, and Time displays to ensure accurate records, complement interoperability, and improve response times.