Introduction to Next Generation 9-1-1


The Future is HERE!

As we move towards the implementation of Next Generation 9-1-1(?), a new set of technological, operational, and public policy issues that 9-1-1 professionals, industry partners, and government officials must understand is emerging. NG9-1-1(?) will change how emergency service calls originate, as well as how they are routed and delivered to PSAPs. This course is designed to help attendees evaluate both the promise and potential pitfalls of this new system.

Next Generation 9-1-1 will revolutionize how the public accesses emergency services and alter the entire technological landscape within which existing public safety agencies operate. In addition to addressing how NG will transform the traditional 9-1-1 model, participants will explore the evolution of IP-based communications, transition issues, and NENA’s Next Generation 9-1-1 activities. This constantly updated, one-of-a-kind offering covers these issues and more, and is for anyone looking to see what the future holds for emergency response.

Courses within the Future is HERE suite are: