PSAP Disaster and Contingency Plans

Document Information
Full name: 

Communications Center/PSAP Disaster and Contingency Plans

Document type: 


Standard number: 


Document description: 

The purpose of the NENA Model Recommendation for Disaster and Contingency Plans is to provide general guidelines for circumstances that may adversely impact the Communications Center/PSAP personnel to receive, process, dispatch and monitor emergency calls for assistance.

As each agency has unique resources and circumstances, this document should be changed to meet the individual needs of the Communications Center/PSAP as required to plan for disaster operations.

Committee Information
Committee Name(s): 

Operations – Contingency Planning

Committee type: 


Document Dates


Attachment Size
PSAP Disaster and Contingency Plans 154.83 KB
Disaster and Contingency Plan Checklist 26.5 KB