NATIONAL EMERGENCY NUMBER ASSOCIATION
Florida Chapter
Wireless 9-1-1 Network
Check List for Handling Wireless 9-1-1 Calls
1) Begin public awareness program concerning wireless issues.
e.g. Flyers to citizens documenting concerns of a wireless call, the importance of knowing your phone number and location, etc.
2) Meet with each wireless vendor.
Work with each wireless vendor to assure proper 9-1-1 routing.
Request the 7X24 trouble number from each wireless vendor.
Request maps from wireless vendors denoting cell tower locations and cell sector coverages.
Establish a MSAG valid address for each cellular tower and cell sector.
3) Request wireless call volume statistics from Local Exchange Carries (LEC). Thisinformation should be readily available from your LEC and should be given to you at nocharge.
4) Assure that each 9-1-1 call taker has access to 7-digit number of each main 9-1-1communication center for each of the 67 Florida Counties (Florida 9-1-1 System ContactDirectory).
5) Establish equipment and system needs.
Conduct a survey to determine equipment and network needs to implement a wireless 9-1-1 solution.
Begin exploring solutions to graphically display caller’s location.
6) Begin Geographic Information System (GIS) familiarization training.
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