Anyone who works in a 9-1-1 center knows that each day brings new challenges. From handling types of calls that require a specific knowledge base, to dealing with coworkers, to building skill sets and working towards career advancement, all team members in the PSAP have a lot on their plates.
The Expanding Your Horizons course suite focuses on a number of the major PSAP-centric issues impacting public safety professionals nationwide be they the telecommunicators on the floor, the communications center directors, or anyone in between. If you are looking to hone your skills, increase your awareness, or take your talents to the next level, these are the classes for you.