Wireless Unintentional 9-1-1 Calls – Carrier Response Status

 Wireless Unintentional 9-1-1 Calls – Carrier Response Status NENA Issues Letter to Wireless Carriers–Unintentional Wireless Calls (Adobe PDF): On December 12th NENA issued a letter to wireless carriers asking them to take action to minimize unintentional 9-1-1 calls from wireless telephones.  These calls have become a real problem for many PSAPs, often amounting to more …

ADA/TTY Requirements

excerpt from APCO Bulletin article appearing February, 1997 issue, provided by Marj Williams, 206-388-3886 The following is a summary of APCO International ADA Committee Chair Toni Dunne’s TDD/TTY accessibility checklist. See the entire article in the February, 1997 APCO Bulletin. Self Evaluation Checklist (Title II, Sec. 35.105) Have current services, policies and practices (and their …

Public Safety/Related Links

  Public Safety/Related Links Following is a listing of organizations and companies related to 9-1-1 and public safety.  Scroll down the page for a listing of Communications Center web sites.  To get your link posted here, contact Allison at NENA Headquarters. Public Safety/9-1-1 Related Organizations 9-1-1 Dispatchers Air Evac Lifeteam The American Professional Safety Trainers …

Accessibility

Committee Chair     Toni Dunne 512-291-8160 [email protected]    Results: Lists of Web sites where you can obtain ADA information Future Issues: Text communication in non-traditional ways 2-way paging Workplace/employment issues Public accommodations Relay protocol changes Direct Access Issues  

NENA ADA Resources

ADA Committee Page Click on the following links or scroll down for ADA Committee tools: TDD/TTY Trainers and Programs TDD/TTY Communications Technology For 9-1-1 Centers   TDD/TTY Trainers and Programs The following information is limited to availability at the time of compilation. Other companies may have added TDD/TTY trainers or programs. (Please note that NENA …

What’s New

NENA News Archive … view selected articles from past issues of the NENA News “NENA Recommended Standards For E9-1-1 Data Base Maintenance” NENA-02-002-DRAFT.   Thank you to everyone who reviewed and commented on this document. The document will now be submitted, with changes, to NENA’s Executive Board for approval as NENA 02-002. June NENA News …

Contingency Planning

Committee Chair   John Haynes Deputy Director, Chester County (PA) 9-1-1 [email protected] 610-344-5000 MISSION STATEMENT  The mission of the contingency planning subcommittee is to:  Analysis the hazards & resources which may impact the stability of operations of the public safety answering points in performing its duties & obligations to providing reliable 911 services. To provide a general guide of …

Accessibility Committee

Committee Chair       Richard Ray ADA Compliance Officer City of Los Angeles Department on Disability Phone: 213-847-9123 TTY: (213) 847-6560 FAX: 213.485.8052 E-mail: [email protected]   MISSION STATEMENT It is the mission of the National Emergency Number Association’s Accessibility Committee to develop and deliver training and other resources which will promote the professionalism and …

Public Education

Track Leader     Christy Williams 817-695-9204 [email protected]   MISSION STATEMENT   The mission of the Public Education Committee, as part of the 9-1-1 Center Operations Committee of the National Emergency Number Association (NENA), is to provide resources and share information regarding 9-1-1 public education in various forms to the NENA membership.  The Public Education …