NENA’s 9-1-1 Center Operations Committee, comprised of several topic-specific committees, works year-long on the development of recommended 9-1-1 center model recommendations/standards and other operational information documents. While there are no required operating procedures for 9-1-1 on a national level, NENA model recommendations/standards give 9-1-1 centers the tools they need to maintain a consistent level of …
Author Archives: nena-9-1-1
Human Resources
Subcommittee Chairs Wendy Lively Quality Assurance Coordinator Spartanburg Co NC 9-1-1 [email protected] 864-596-2050 ext 107 Ed Marecki PSAP Manager KENTCOM, Kent DE [email protected] 302-739-5868 MISSION STATEMENT The mission of the Human Resources subcommittee of the NENA Operations Committee is to undertake an on-going and systemic review of emergency communications center human …
Pub Ed Clearinghouse List
ITEM TYPE SAMPLE AUDIENCE DESCRIPTION CONTACT “In Case of Emergency” Wallet Card Printed Piece PDF Senior Citizens 3-panel folded wallet card for contact info, medications, allergies to be carried for use of EMS/hospital in case of emergency; reminds to call 9-1-1 in emergency. Distribute via community agencies, doctors’ offices, hospitals, etc. Well received by seniors …
Operational Standards/Documents Page
Operational Standards/Documents Page 51 Standards Operations Standard Administration 51-001 NENA Operations Committee Organization Standards and Model Recommendations Process 51-002 NENA Operations Model Recommendation/Standard Template 51-003 NENA Operations OID Template Accessibility 52-001 TTY Training Operational Standard 52-002 Managers Guide to the ADA: Title II, Direct Access Operational Standard 52-003 TTY Call Taker Proficiency and Quality …
ADA Committee Page
ADA Committee Page Click on the following links or scroll down for ADA Committee tools: TDD/TTY Trainers and Programs TDD/TTY Communications Technology For 9-1-1 Centers TDD/TTY Trainers and Programs The following information is limited to availability at the time of compilation. Other companies may have added TDD/TTY trainers or programs. (Please note that NENA does …
9-1-1Talk Email List
What is 911Talk? The 911Talk email list server is a great way to network with other NENA members and your peers in 9-1-1. Discuss current events, ask for help on an issue or problem, ask your peers questions about their experiences in 9-1-1, bounce ideas off each other… If it’s related to the technology or …
NENA Headquarters
NENA Headquarters Toll Free: (800) 332-3911 Phone: (703) 812-4600 Fax: (703) 812-4675 NENA 4350 North Fairfax Drive Suite 750 Arlington, VA 22203-1695 NENA Headquarters Staff (800) 332-3911 Executive Director Rob Martin [email protected] Special Projects Coordinator Anna Marie Batt [email protected] Administrative Assistant Emily Caccia [email protected] Development Director Dr. Robert Cobb [email protected] Administrative Assistant …
About/Contact NENA
NENA Headquarters Toll Free: (800) 332-3911 Phone: (703) 812-4600 Fax: (703) 812-4675 NENA 4350 North Fairfax Drive Suite 750 Arlington, VA 22203-1695 NENA Staff Executive Director Robert L. Martin (800) 332-3911 Special Projects & Exhibit Manager Anna Marie Batt (419) 393-2660 Membership Services Manager Emily Caccia (800) 332-3911 Development Director Dr. Robert …
NENA Institute Board Members
NENA Institute Board Captain Stephen Gordon, ENP, President [email protected], (504) 826-2865 Dwight Purtle, ENP, President Elect, [email protected], (913) 826-1002 Ron Bloom, ENP, Immediate Past President, [email protected], (708) 388-7224 Patsy Joy, ENP, Western Region, [email protected], (520) 741-4904 John Guthmann, ENP, Northeastern Region, [email protected], (301) 236-8372 Michael Warren, ENP, North Central Region, [email protected], (513) 754-8993 Ben Goodloe, …
How Do I Re-certify to Keep my ENP Status?
The NENA Institute was created for the purpose of developing and maintaining the professional standards of the Emergency Number Professional Program. Since the inception of the Emergency Number Professional certification, ENP professionals have gained recognition throughout the nation as leaders in the 9-1-1 field. In order to maintain this status, the ENP re-certification guidelines will …
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