Operational Standards/Documents Page 51 Standards Operations Standard Administration 51-001 NENA Operations Committee Organization Standards and Model Recommendations Process 51-002 NENA Operations Model Recommendation/Standard Template 51-003 NENA Operations OID Template Accessibility 52-001 TTY Training Operational Standard 52-002 Managers Guide to the ADA: Title II, Direct Access Operational Standard 52-003 TTY Call Taker Proficiency and Quality …
Monthly Archives: February 2024
Pub Ed Clearinghouse List
ITEM TYPE SAMPLE AUDIENCE DESCRIPTION CONTACT “In Case of Emergency” Wallet Card Printed Piece PDF Senior Citizens 3-panel folded wallet card for contact info, medications, allergies to be carried for use of EMS/hospital in case of emergency; reminds to call 9-1-1 in emergency. Distribute via community agencies, doctors’ offices, hospitals, etc. Well received by seniors …
Human Resources
Subcommittee Chairs Wendy Lively Quality Assurance Coordinator Spartanburg Co NC 9-1-1 [email protected] 864-596-2050 ext 107 Ed Marecki PSAP Manager KENTCOM, Kent DE [email protected] 302-739-5868 MISSION STATEMENT The mission of the Human Resources subcommittee of the NENA Operations Committee is to undertake an on-going and systemic review of emergency communications center human …
9-1-1 Operational Standards
NENA’s 9-1-1 Center Operations Committee, comprised of several topic-specific committees, works year-long on the development of recommended 9-1-1 center model recommendations/standards and other operational information documents. While there are no required operating procedures for 9-1-1 on a national level, NENA model recommendations/standards give 9-1-1 centers the tools they need to maintain a consistent level of …
Public Education
Track Leader Christy Williams 817-695-9204 [email protected] MISSION STATEMENT The mission of the Public Education Committee, as part of the 9-1-1 Center Operations Committee of the National Emergency Number Association (NENA), is to provide resources and share information regarding 9-1-1 public education in various forms to the NENA membership. The Public Education …
Accessibility Committee
Committee Chair Richard Ray ADA Compliance Officer City of Los Angeles Department on Disability Phone: 213-847-9123 TTY: (213) 847-6560 FAX: 213.485.8052 E-mail: [email protected] MISSION STATEMENT It is the mission of the National Emergency Number Associations Accessibility Committee to develop and deliver training and other resources which will promote the professionalism and …
Contingency Planning
Committee Chair John Haynes Deputy Director, Chester County (PA) 9-1-1 [email protected] 610-344-5000 MISSION STATEMENT The mission of the contingency planning subcommittee is to: Analysis the hazards & resources which may impact the stability of operations of the public safety answering points in performing its duties & obligations to providing reliable 911 services. To provide a general guide of …