Initiatives

Report Card to the Nation (RCN) Grading the performance of 9-1-1 is a critical first step in understanding how well 9-1-1 is serving the American public.  Analyzing factors that make 9-1-1 successful both today and tomorrow is the focus of this first-ever report on 9-1-1. An RCN Commission was formed by NENA to review and …

Accessibility

Committee Chair     Toni Dunne 512-291-8160 [email protected]    Results: Lists of Web sites where you can obtain ADA information Future Issues: Text communication in non-traditional ways 2-way paging Workplace/employment issues Public accommodations Relay protocol changes Direct Access Issues  

Operational Standards/Documents Page

Operational Standards/Documents Page  51 Standards – Operations Standard Administration 51-001 NENA Operations Committee Organization Standards and Model Recommendations Process 51-002 NENA Operations Model Recommendation/Standard Template 51-003 NENA Operations OID Template Accessibility 52-001 TTY Training Operational Standard 52-002 Managers’ Guide to the ADA: Title II, Direct Access Operational Standard 52-003 TTY Call Taker Proficiency and Quality …

ADA Committee Page

ADA Committee Page Click on the following links or scroll down for ADA Committee tools: TDD/TTY Trainers and Programs TDD/TTY Communications Technology For 9-1-1 Centers TDD/TTY Trainers and Programs The following information is limited to availability at the time of compilation. Other companies may have added TDD/TTY trainers or programs. (Please note that NENA does …

NENA Headquarters

NENA Headquarters   Toll Free: (800) 332-3911 Phone: (703) 812-4600 Fax: (703) 812-4675   NENA 4350 North Fairfax Drive Suite 750 Arlington, VA 22203-1695   NENA Headquarters Staff    (800) 332-3911 Executive Director Rob Martin [email protected] Special Projects Coordinator Anna Marie Batt [email protected] Administrative Assistant Emily Caccia [email protected] Development Director Dr. Robert Cobb [email protected] Administrative Assistant …

About/Contact NENA

NENA Headquarters   Toll Free: (800) 332-3911 Phone: (703) 812-4600 Fax: (703) 812-4675   NENA 4350 North Fairfax Drive Suite 750 Arlington, VA 22203-1695   NENA Staff Executive Director Robert L. Martin (800) 332-3911 Special Projects & Exhibit Manager Anna Marie Batt (419) 393-2660 Membership Services Manager Emily Caccia (800) 332-3911 Development Director Dr. Robert …

NENA Institute Board Members

NENA Institute Board Captain Stephen Gordon, ENP, President [email protected], (504) 826-2865 Dwight Purtle, ENP, President Elect, [email protected], (913) 826-1002 Ron Bloom, ENP, Immediate Past President, [email protected], (708) 388-7224 Patsy Joy, ENP, Western Region, [email protected], (520) 741-4904 John Guthmann, ENP, Northeastern Region, [email protected], (301) 236-8372 Michael Warren, ENP, North Central Region, [email protected], (513) 754-8993 Ben Goodloe, …

How Do I Re-certify to Keep my ENP Status?

The NENA Institute was created for the purpose of developing and maintaining the professional standards of the Emergency Number Professional Program.  Since the inception of the Emergency Number Professional certification, ENP professionals have gained recognition throughout the nation as leaders in the 9-1-1 field. In order to maintain this status, the ENP re-certification guidelines will …

Request ENP Certification Information

Request ENP Certification Information To request the ENP Application Handbook and Study Guide, complete thefollowing form and press”SUBMIT” or print this page and please mail or fax yourrequest to: NENA4350 North Fairfax Drive, Ste. 750Arlington, OH 22203 Phone: (800) 332-3911Fax: (703) 812-4675 Name: Title / Business: Agency: Email: Address: City / State / Zip: Phone: …